SUPERVISOR - STEWARDING

Overview

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

Our Commitment to Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 

Appearance:

How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.

Responsibilities

This position is responsible for scheduling, planning, timing and supervision of all details in cleaning for the stewarding department.

Essential duties include, but are not limited to:

• Assists the Assistant Executive Steward in preparation of weekly schedule.
• Responsible for cleanliness of the entire F & B back of the house.
• Assists with special schedules for outstanding duties such as hallways, all kitchen equipment, receiving area, cleanliness of garbage pick-up area, pest control, etc.
• Completes chemical requisitions on a weekly basis up to par.
• Makes recommendations for disciplinary/correction actions.
• Training of all employees.
• Assists and follows-up on Safety Training.
• Assists with banquet functions and set-ups
• Assists on Performance Evaluations.
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance.
• Is polite, friendly, and helpful to the guests, management, and fellow employees.
• Attends all appropriate hotel meetings and training sessions.
• Maintains cleanliness and excellent condition of equipment, and work area.
• Completes any other duties as assigned.
• Executes emergency procedures in accordance with hotel standards.
• Complies with safety regulations and procedures. Complies with property policies and rules.
• Recycles whenever possible.
• Remains current with company information and changes.
• Complies with the F&B uniform and grooming standards.

Qualifications

• High School diploma, GED, or equivalent required
• Associate's degree preferred with one (1) to two (2) years of stewarding supervisory experience required or a combination of education and/or work experience
• Minimum 2 years of food service management experience preferably working in the kitchen area
• Knowledge of chemicals and dishwashing equipment
• Must possess attention to detail
• Must have high standards of cleanliness
• Must be able to communicate effectively with guests and other team members

Work Environment:

• Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen    

DisclaimerWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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