Real Estate Assistant
Agency West, Carlsbad, CA, United States
We are looking for an organizer, a positive person, a good communicator - both written and verbal, have excellent computer skills, has a good sense of humor, is a fast learner with a quick mind, and is willing to work hard and smart. You'll work at our newly branded real estate company in a fast-growing people-oriented business. We seek talent above all else so Real Estate experience is not required. Who is Agency West? At Agency West, we value the trust that clients place in us, and respond with providing an absolute white-glove experience with immediate response times, resolve, kindness, organization, and attention to detail. We treat each transaction if it were our own — with honesty, transparency, support, and compassion. Want to feel appreciated? Our vision is to pamper our team by offering more support, more services, and more flexibility. We recognize that work may not be the most important thing in life, but it does consume the biggest chunk of our time. So we are building a work family that cares for and supports each other. We strive to live, love, and laugh all day, not just "after work". We define success by our quality of life as well as the quantity of business. Are you flexible? We are. Our clients don't just need us between 9-5. Sometimes we work late, sometimes from home, sometimes on Sunday, and sometimes we take an extra day off just because we killed it this week. We promise you will never have to miss an important life event because of work. It’s important that this role recognizes this need for flexibility. We often need online support, or a last-minute showing, or a physical visit to a property. The ideal candidate should be a great communicator who is driven and highly detail-oriented. If this position interests you, start your application today! Responsibilities: • Manage partner’s email inbox and calendar by monitoring and responding to emails and prioritizing and scheduling appointments and events • Make phone calls and schedule appointments with clients, vendors and lenders for partner agent • Coordinate showings and obtain feedback • Coordinate with sellers on all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities • Works directly with the Transaction Coordinator to ensure paperwork and processes are running smoothly • Monitor deadlines and provide notices to appropriate parties when necessary • Deliver concierge-level customer service to sellers, buyers, and lenders to improve customer satisfaction ratings, including sending clients gifts • Manage CRM, which includes entering and maintaining client data, tracking lead sources, running reports, and managing its integration with other systems and tools • Coordinate and execute marketing campaign activities including farming programs, email marketing, social media, events ,and outreach programs • Document all processes and best practices for office protocol, file management systems, CRM maintenance,e and marketing campaigns • Learn systems and help the team with implementation, execution and best practices • Adapt and welcome additional tasks that arise, often last-minute Qualifications: • Either already has or is working towards real estate license • Communicates well, both verbally and written • Flexible working schedule to accommodate clients on nights and weekends • Has knowledge of G-Suite, CRM software, ActivePipe or other email marketing platforms • Extremely organized and detail-oriented • Resourceful and proactive mentality Compensation: $23 - $25 hourly
• Manage partner’s email inbox and calendar by monitoring and responding to emails and prioritizing and scheduling appointments and events • Make phone calls and schedule appointments with clients, vendors and lenders for partner agent • Coordinate showings and obtain feedback • Coordinate with sellers on all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities • Works directly with the Transaction Coordinator to ensure paperwork and processes are running smoothly • Monitor deadlines and provide notices to appropriate parties when necessary • Deliver concierge-level customer service to sellers, buyers, and lenders to improve customer satisfaction ratings, including sending clients gifts • Manage CRM, which includes entering and maintaining client data, tracking lead sources, running reports, and managing its integration with other systems and tools • Coordinate and execute marketing campaign activities including farming programs, email marketing, social media, events ,and outreach programs • Document all processes and best practices for office protocol, file management systems, CRM maintenance,e and marketing campaigns • Learn systems and help the team with implementation, execution and best practices • Adapt and welcome additional tasks that arise, often last-minute