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Monro Muffler Brake

Automotive Store Manager

Monro Muffler Brake, Bel Air, MD, United States


Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro -Your Career is Here! Compensation for this position is $55,000 to $78,000 based on experience and potential incentives. We are seeking a dynamic and experienced Automotive Store Manager to join our team in Pittsburgh, United States. As the Automotive Store Manager, you will be responsible for overseeing the day-to-day operations of our automotive store, ensuring exceptional customer service, driving sales growth, and leading a team of automotive professionals. Provide strong leadership and direction to store staff, fostering a positive and productive work environment Develop and implement sales strategies to meet and exceed store revenue targets Ensure high standards of customer service and maintain a customer-focused store culture Manage inventory levels, pricing, and product mix to optimize store performance Oversee store operations, including scheduling, payroll management, and expense control Recruit, train, and develop team members to build a high-performing staff Maintain a clean, organized, and safe store environment Analyze sales data and market trends to make informed business decisions Collaborate with suppliers and corporate office to ensure product availability and promotions Handle customer inquiries and resolve issues promptly and professionally Ensure compliance with company policies, procedures, and industry regulations High School Diploma or equivalent; additional education in business management is a plus 2-4 years of proven leadership experience in a retail or automotive sales environment Demonstrated ability to drive financial results and control costs Strong leadership skills with the ability to motivate and develop team members Excellent verbal and written communication skills Customer-focused mindset with a passion for delivering exceptional service Proficiency in multi-tasking and thriving in a fast-paced environment Solid problem-solving and decision-making abilities Knowledge of automotive parts, services, and industry trends Experience with inventory management and point-of-sale systems Basic math skills for calculating discounts, commissions, and percentages Valid driver's license and satisfactory Motor Vehicle Report (MVR) Flexibility to work various shifts, including evenings, weekends, and holidays Physical ability to lift up to 50 lbs., stand for extended periods, and perform tasks requiring bending and reaching Proficiency in Microsoft Office suite and willingness to learn new software applications Benefits Performance based incentives Paid vacation and holidays Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses, where applicable 401k eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental Employee Access Perks Career Advancement Opportunities Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.