OVERNIGHT SHIFT SUPERVISOR Job at San Diego Center for Children in San Diego

Job Details

Job Location
Main Campus - San Diego, CA

Position Type
Full-Time/Part-Time

Education Level
High School

Salary Range
$25.00 - $27.00 Hourly

Travel Percentage
None

Job Shift
Overnight

Job Category
Behavioral Health Support Staff

Description

Do you have a passion to support a mission to change the lives of underserved children and their families in the San Diego community? Do enjoy working on a diverse team in a fast-paced, supportive and challenging environment?

Do you want to build your career by gaining experience on the job? Come to work each morning knowing that you are making a valuable difference in the world. Explore these great opportunities that are now available at the San Diego Center for Children.

SUMMARY

Shift Supervisor carries out the mission of San Diego Center for Children and the treatment philosophies and approaches as they pertain to day-to-day operations of running a children's residential program. Shift Supervisor will oversee compliance of Title 22 Regulations, Behavioral Health Services and Joint Commission.

This includes direct supervision/training of the direct care counselors and. In conjunction with the Program Managers, Shift Supervisor will ensure implementation of treatment plans for each youth, and maintenance of a therapeutic environment within the residential program. In addition, this position coordinates a variety of activities for children/youth, implements the program structure, and acts as a liaison with the education component. Responsible for carrying out supervisory responsibilities in accordance with organization's policies and applicable laws.

ROLES AND RESPONSIBILITIES

• Provide leadership, supervision, accountability, vision, and support for training employees and initiatives across agency.
• Collaborates across all departments on program implementation, capacity building and quality improvement initiatives.
• Communicate with Intake Manager and/or Coordinator and Therapists regarding new intakes
• Provide ongoing observation and input to Counselors regarding their work performance. Complete performance evaluations for Counselors who work in the unit under the Shift Supervisor's charge. Complete monthly observation reports and follow protocols around the data measures to ensure feedback is consistent across all shift supervisors.
• Helps to identify, implement, and measure quality practice outcome goals across the residential program.
• Manages, facilitates, and supports residential program needs by keeping up to date on best practices, trends and policies related to human service workforce development.
• Monitors and assesses effectiveness of pre-service training and ongoing training modules or direct care staff.
• Oversight of correspondence with direct care staff.
• Ensures maintenance of training plans and records required by regulatory and contractual requirements, accreditation standards, employment law, and organizational policies. (STRTP, GH, BHS, Joint Commission).
• Ensures preparation of monthly, quarterly and end of the year training reports as required by licensing, contract, and accreditation requirements.
• Develops and maintains a professional resource library (on SharePoint).
• Assures monitoring of the direct care scheduling, hiring, termination, recruitment, and any disciplinary actions as needed.
• Plans and Develops training modules for the expansion of programs and agency growth.
• Make certain all Counselors maintain the physical plant in safe, clean, and good working order. Ensure that all residential cottages/units meet the Center's policies, procedures, and Title 22 and STRTP regulations. Coordinate physical plant or cottage repair priorities with facilities staff and Program Manager.
• Assist the treatment team in milieu program planning. Ensure Counselors carry out the programing and requirements (i.e., program schedules, program statement, weekly treatment team).
• Make certain the treatment team develops and maintains an accurate and up to date program schedule when school is in session or out of session. Ensure holiday program schedules are developed one month prior to school holidays, that Counselor staff follow the program schedule, and that the schedule is approved by the Program Manager or Residential Director before implementation.
• Ensure that Counselors maintain communication systems, both verbal and written in a manner that facilitates a therapeutic milieu, and in accordance with the Center's policies and procedures. These communication systems include daily progress notes, daily communication logs, incident reports and other clinical documentation or communication follow-up as assigned by Lead Supervisor and/or treatment team.
• Manages schedule of direct care staff.
• Completes annual reviews of organizational training needs by seeking organizational input
• Maintains and accurate inventory of day to day needs of youth, direct care staff and building (i.e., hygiene, office supplies, clothing).
• Attend any meetings required (i.e., CFT's, SITS, census).
• May require reviews of incidents with direct care staff, among employees in coordination with Human Resources, Program Manager and Residential Director.
• Supervises and develops department staff, direct care staff(s).
• Works in conjunction with Compliance to determine if additional or retraining needs are required across the residential program.
• Completes and maintain all required training and certifications.
• Maintains confidentiality in all matters within the organization with respect to personnel, operations, and clients.
• Ensure 24-hour staff coverage by maintaining communication with Lead Operation Supervisor, Program Manager/Director in a manner which ensures the safety of children in treatment.
• Care may include physically restraining children when necessary to prevent injury to the child or others.
• May require 24/7 on-call shifts.
• Attending all required meetings
• Collaborate with Operations Coordinator the mentoring and job specific orientation of new staff.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises counselor (C1, C2, C3) position. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include program implementation; training current and new employees; participating in treatment teams including SIT meetings; interviewing and onboarding new employees; planning, assigning, and directing work; appraising performance; motivating, rewarding, and disciplining employees; addressing complaints and resolving problems.

AS AN EMPLOYEE OF SAN DIEGO CENTER FOR CHILDREN, YOU CAN EXPECT:

• A mission driven organization dedicated to improving the lives of children and families
• A culture committed to values of Inclusion, Diversity, Equity and Action (IDEA).
• A training institution providing you continuing education and clinical practice in evidence-based models.
• An opportunity to grow your career and advance within the company.
• Opportunities to voice new ideas and impact innovation.
• A very supportive, multidisciplinary, collegial work environment.
• Dedication to employee wellness and appreciation inclusive of company-wide health fairs, appreciation events, access to employee assistance benefits, and more.

DIVERSITY STATEMENT

The San Diego Center for Children is committed to:

• Actively recruiting, retaining, and supporting diverse staff at all levels of the organization
• Ensuring that diverse perspectives are included in the development and implementation of policies, practices and services and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect
• Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve.

Qualifications

MINIMUM QUALIFICATIONS

• Valid Driver's License within the State of California
• 2+ years direct experience working with children, adolescents, and families with children or adolescence in residential care
• Demonstrated experience working with children, teenagers, and families.
• Familiarity with electronic health record systems.
• Must be 21 years of age or older.
• High School diploma or GED or foreign education equivalent.
• One year experience in a supervisor or mentor role.

PREFERRED QUALIFICATIONS

• Bachelor's Degree (BA or BS) from a four-year college or university.
• Four years related residential treatment care or special education experience.
• Familiar with Training in evidence-based practices.
• Bi-lingual in Spanish

TOTAL REWARDS PACKAGE:

• Health Insurance (medical, dental, vision)
• Retirement savings plan: 403(b) - with employer match up to 3%
• Paid time off (vacation, sick leave, holidays)
• Flexible work schedules
• Wellness programs
• EAP - Employee Assistance Program
• Professional Development and training opportunities
• Tuition reimbursement or assistance for continuing education
• Employee discounts
• Employee recognition program
• Opportunities for career advancement