The Global Ambassador Hotel is hiring: Restaurant Hostess in Phoenix

Why The Global Ambassador

• Competitive rates
• Benefits available when you work 25 hours per week-including medical, dental, vision and more
• Paid time off
• Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
• Work with a dedicated team committed to redefining hospitality in Phoenix.
• Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.

What You'll Do

• Warmly greet and seat restaurant guests
• Manage restaurant guest flow and seating efficiency
• Monitor and maintain adequate table availability

• Address guest concerns and requests in a timely manner
• Work closely with restaurant management and wait staff
• Maintain a professional, friendly, and hospitable presence
• Ensure reception and waiting areas are properly supplied and set up
• Other duties as assigned to support restaurant operations

• When possible, open the front door for guests entering or leaving the restaurant
• When on a wait, record guest's name and number of people in party, provide guests with estimated waiting time
• Call out name and number of party when tables become available
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of guest flow in service stations

• Upon seating, offer guests a menu and inspect table for proper presentation and completeness
• Thank guests as they leave and invite them to return
• Answer incoming phone calls; take complete messages, complete timely call backs

Qualifications

• Previous hosting/restaurant experience preferred
• Excellent interpersonal and communication skills
• Ability to multi-task and work in a fast-paced environment
• Must have a great personality, desire to serve guests, and enjoy working as part of a team
• Passion for providing outstanding guest service

• Professional appearance and demeanor
• Must be able to work on holidays and/or weekends

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.