Clevelander Ocean LP

Clevelander Ocean LP is hiring: Essex Housekeeping Supervisor in Miami Beach

Clevelander Ocean LP, Miami Beach, FL, United States, 33119

Job Description

Leads and supervises the Room Attendants, Horsepersons, and Public Area Attendants in their daily duties to ensure service and guest standards are met and the daily operations of the department is running smoothly.
Handles guest concerns or needs in a prompt and efficient manner, notifying and working with other departments if additional assistance is required for guest satisfaction.
Responsible for the overall cleanliness of the hotel by maintaining an organized and efficient housekeeping operation.
Maintains familiarity with cleaning equipment.
Oversees and conducts inspections of public space for efficiency and cleanliness.
Ensures public space meets and exceeds customer expectations for the appearance of the hotel.
Conducts department training as necessary.
Provides staff with the skills training to provide value added service to customers.
Monitors service and teamwork on a regular basis and counsels associates as needed.
Ensures that guest rooms are within hotel standards.
Inspects all guest rooms each day; checks "In" house or "Stay-over Rooms" as necessary.
Submits maintenance orders as needed. Assist with inventories as assigned.
Checks linen closets and carts for cleanliness and supplies.
Trains associates on proper cleaning techniques.
Ensures that all associates follow safety rules and procedures. Takes corrective action where required to improve safety of work areas.
Utilizes leadership skills and motivation techniques to maximize associate productivity and satisfaction of direct reports.
Determines, communicates, and monitors achievement of standards of performance on a timely basis.
Maintains proper linen pars, chemicals, and amenity inventories.
Recommends purchases of products.
Coordinates housekeeping work with other departments; Front Desk, Engineering, etc.
Works closely with the Housekeeping Manager, always and take every opportunity to become familiar with all aspects of the hotel to assist wherever required.
Coordinates staffing and payroll to conform with productivity and budgetary standards.