Community Counseling Solutions
PEER SUPPORT SUPERVISOR
Community Counseling Solutions, Heppner, OR, United States
Job Type
Full-time
Description
JOB TITLE: Peer Support Supervisor
JOB FAMILY: Clinical
LOCATION: TBD (Position will be based in one of CCS Oregon locations Umatilla, Morrow, Wheeler, GIlliam or Grant Counties)
FLSA: 1 FTE (Exempt- Expectation to work 40 hours/week)
SUPERVISOR: Clinical Manager
Pay Grade: B10 ($60.000.00 -$88,800.00 yearly, depending on experience)
Supervisory: Yes
POSITION SUMMARY:
We are seeking a highly qualified and motivated individual for the position of Peer Support Lead Supervisor. The successful candidate will be responsible for overseeing and supervising the Peer Support Program, providing guidance, training, and support to ensure the delivery of effective recovery services. The Lead Supervisor will play a key role in maintaining program quality, fostering a positive team culture, and contributing to the overall success of our peer support services.
ESSENTIAL JOB DUTIES:
The duties listed are characteristic of the type and level of work associated with this position. Individual positions may do all or some combination of the duties listed as well as other related duties.
Program Development and Implementation:
• Implement the overall strategy and objectives of the Peer Support Program.
• Work in collaboration with clinical team to design and update program policies, procedures, and protocols in collaboration with relevant stakeholders.
• Ensure the program aligns with best practices in peer support and meets the needs of the target population.
Supervision and Leadership:
- Provide direct supervision to Peer Support Supervisors and Peer Support Specialists, including regular check-ins, performance evaluations, and ongoing support.
- Foster a positive and collaborative team environment that promotes professional growth and development.
- Lead regular team meetings to discuss program updates, challenges, and best practices.
- Collaborate with other supervisors and management to ensure cohesive and effective service delivery.
- Develop and implement training programs for Peer Support Specialists to enhance their skills and knowledge in peer support services.
- Stay informed about the latest developments in the field of mental health peer support and integrate new approaches into the training curriculum.
- Provide ongoing professional development opportunities for the team.
- Conduct regular reviews of client cases to ensure the delivery of high-quality peer support services.
- Monitor adherence to program protocols, policies, and ethical standards.
- Implement and maintain quality improvement processes to enhance program effectiveness.
- Oversee and participate in client engagement activities to support the peer support process.
- Assist in the development and implementation of individualized support and plans.
- Address any escalated client issues or concerns.
- Build and maintain positive relationships with external partners, community organizations, and relevant stakeholders.
- Collaborate with other departments and team members to ensure the integration of peer support services with overall organizational goals.
- Represent the program at meetings, conferences, and events.
Ability to network and collaborate with diverse groups of people who have varied skills and knowledge. Experience in collaborating with community partners and building partnerships to improve outcomes. Ability to respond to questions from other community organizations, consumers, and the general public. Other skills include:
- The ability to use independent judgment including finely developed decision making, planning, analytical and organizational skills.
- Ability to prepare and maintain detailed and accurate records.
- Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the general public.
- Ability to understand, interpret and apply laws, regulations and administrative rules related to chemical dependency.
- Ability to learn and implement CCS procedures, regulations and requirements with respect to procurement, budget, safety, operations and organization.
- Must be a self-starter and demonstrate the ability to supervise and assign work to subordinates; ability to work effectively with other employees and the general public.
- Good organizational and time management skills are essential.
- Ability to develop positive working relationships with team members, co-workers, community partners, and the public.
- Ability to represent CCS within the community and at State or regional meetings, including the ability to speak in public.
- Knowledge, understanding and willingness to adhere to confidentiality laws and expectations.
- Must have good typing skills, have knowledge of basic office software programs and ability to effectively use such software.
- Must be able to communicate effectively in both written and oral formats.
- Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public.
EDUCATION AND EXPERIENCE :
- A minimum of a high school diploma or equivalent.
- Must be at least 18 years of age.
- Must identify as a current or former consumer of addiction or mental health services, a person in recovery from addictions, a person in recover from problem gambling or a family member of a current or former consumer of addictions or mental health services.
- Certification as a Peer Support Specialist (PSS) or Peer Wellness Specialist (PWS).
- 5 years of experience in the field of mental health.
- 3 years of supervisory experience in the field of peer support.
- In-depth knowledge of peer support services, evidence-based practices, and ethical standards.
- Strong leadership and interpersonal skills.
- Excellent communication and team-building abilities.
- Familiarity with relevant local, state, and federal regulations
Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.
In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.
PERSONAL AUTO INSURANCE
Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings.
Must show proof of $150,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS.
The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to stand and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
- Hazardous Conditions: Risk of verbal and physical threats from clients. Use of keyboard and computer monitor (repetitive hand motions and potential eye strain). Possible exposure to airborne and bloodborne pathogens.
- Working Conditions: The noise level in the work environment is mild to moderate; 90% office-based, 10% field.
- Equipment / Materials Used: Common office machines including computer, printer, calculator, telephone equipment, tele-health system, copier, scanner, and facsimile. May drive your personal or Agency vehicle.