Business Development Manager

The Business Development Manager is responsible for executing marketing and sales strategies for growing revenue, market share and profitability within aftermarket product lines. Candidate will create and develop plans, forecast sales targets and growth projections while identifying key market opportunities through collaboration, networking, and other sales channels.

RESPONSIBILITIES:

• Act as primary strategic customer contact for aftermarket products and services including spare parts, product upgrades, service repairs and service contracts.
• Coordinate with field service technical teams with field performance issues for input on resolution.
• Work closely with the global sales team maximize aftermarket revenues ensuring alignment with short-and long-term sales forecasts.
• Drive sales growth through exceptional leadership, strategic thinking, and communication skills.
• Develop strategies for quoting opportunities including product offerings, pricing levels, and discount levels.
• Analyze sales data, customer feedback, and market trends to refine sales strategies and enhance sales efforts.
• Develop and cultivate relationships with key customers by meeting with them, conducting presentations, and discussing existing and potential opportunities.
• Aid in development and implementation of training programs to enhance sales capabilities of team.
• Set clear performance expectations and goals, provide regular feedback, and quarterly performance reviews.
• Collaborate with representatives, sales team, engineering, and production, to resolve customer issues and ensure high levels of customer satisfaction.
• Identify opportunities to improve processes, enhance efficiency, and reduce costs.
• Attend industry events, conferences, and trade shows to network, promote the company, and identify new business opportunities.
• Participate in other projects as assigned that relate to the overall goals of the department and organization such as identifying synergies and aligning key internal stakeholders for developing the most effective channel strategies.
• Strictly adhere to all company ISO and safety policies.

• Bachelors degree in Business, Engineering, or equivalent related experience.
• 5+ years of experience in representative management and/or direct sales, with aftermarket or distributor sales experience, especially in capitol equipment.
• Must be entrepreneurial and able to succeed in a smaller company environment.
• Proven history of achieving sales targets and driving revenue growth.
• Able and willing to travel from time to time to customers, prospects and representative sites.
• Excellent interpersonal and communication skills, with the ability to build and keep professional relationships at all levels of the organization and work cross functionally.
• Prior leadership and team management experience, with the proven ability to coach, motivate, develop, and inspire a team.
• Proactive and results oriented approach with a strong sense of accountability and ownership.
• Strategic thinker with prior experience developing and implementing effective aftermarket sales strategies.
• Excellent written and oral communication skills. Ability to present data and recommendations to senior leaders and customers with excellent presentation skills.
• Analytical mindset with prior experience interpreting sales data and market trends and making strategic decisions and recommendations.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM/ pipeline management tools.