Veterans Multi-Service Center is hiring: Senior Case Manager (Veteran Services)

Reports To: Program Manager

Location: Philadelphia, PA

Status: Full-Time, Non-Exempt (hourly)

Summary:

The Senior Case Manager provides leadership in the administration, compliance, training, and event planning to ensure timely and effective program operations. This role demands a strong commitment to veteran services and experience in social services program management.

Essential Duties and Responsibilities:

• Oversee client intake and discharge processes.
• Participate in case conferencing for casework direction.
• Maintain and report on program data in compliance with regulations.
• Attend internal and external meetings.
• Provide administrative support to the Program Manager.
• Collaborate with community organizations to ensure comprehensive services.
• Organize program efforts to meet VA requirements.

Minimum Qualifications:

• Bachelor's degree or equivalent experience in social services, non-profit management, or related field.
• Minimum two years of experience in non-profit or social services program delivery.
• Experience with grant-funded programs and diverse populations.
• Strong computer skills, including databases and Microsoft Office Suite.
• Excellent organizational, time-management, and communication skills.
• Valid driver's license and auto insurance.