Restaurant Manager Job at Rice Box in Syracuse

Benefits:

401(k)

Bonus based on performance

Health insurance

Job Description

To assist in the effective management and direction of restaurant operations in reference to quality service, supervision of associates, monitor quality and consistency of food production, cost control, inventory, and financial performance.

This is an exciting opportunity for an experienced Restaurant Manager to showcase their skills in a dynamic culinary environment. If you are passionate about delivering exceptional dining experiences and possess the necessary qualifications, we invite you to apply for this position.

REPORTS TO: General Manager

Requirements:

Proven experience in restaurant management, preferably casual restaurant dining (not just fast-food experience)

Supervisory experience, minimum 3-5 years

Strong knowledge of kitchen management, POS systems, Food & Beverage operations and service, wines and culinary practices and preparation techniques

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment and lead a team effectively

Ability to work entire shift standing and moving about in restaurant and kitchen area

Knowledge of catering, coffee service, and food preparation techniques is a plus

Responsibilities:

Personnel:

Interview, hire, train, prepare schedules, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

Hold associates accountable according to Attendance policy, brand standards, & handbook policies by creating disciplinary documentation working together with Human Resources.

Comply with attendance rules and be available to work on a regular basis.

Communicate both verbally and in writing to provide clear direction to staff.

Hold department daily stand-up meetings as needed, provide daily updates to restaurant owners.

Fill in as needed for duties including kitchen preparation, serving tables, bartending, hosting or during high volume peak times or as needed..

Perform any other job-related duties as assigned.

Guests Services:

Train and coach staff on guest service expectations according to brand standards to respond to guest cues, making personal connections and creating amazing guest experiences.

Touch tables, greet guests, respond to guest concerns including some that require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.

Operations and Inventory:

Ensure inventories are completed accurately and efficiently.

Document inventory forecast usage and monitor supply so that restaurant remains stocked in order to provide service.

Maintain and Update POS systems as necessary.

Marketing:

Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials.

Health and Compliance:

Assist in ensuring that the restaurant complies with sanitation and safety standards for guests and associates. Check that all equipment is in working order. Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests. Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.

Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.