Sundae is hiring: HR Generalist in San Diego

Company Overview

Sundae's mission is to help homeowners and investors get the best outcome when it's time to sell or buy a house that needs some love.

We promise our customers peace of mind and support throughout the sales process. Sundae is the only off-market buyer to offer transparency, simplicity, and the highest price. We've developed a model to predict when sellers will need our help, a best-in-class team to reach them, and a trusted brand that allows us to grow even faster through word of mouth and referrals. With scale and efficiency, we can redistribute economic value in the form of the fairest price for sellers and buyers alike.

We are a Tier 1 Venture Capital backed company with a product-market fit and a massive addressable market opportunity. Our team comprises seasoned leaders from real estate and marketplace businesses with significant high-growth company experience (Airbnb, Dropbox, Chime, LendingHome).

Joining Sundae means being part of a team bringing compassion and transparency to helping homeowners sell in their time of need while providing access to investment opportunities for buyers, saving them time, money, and resources. If you're driven by positively impacting people's lives and want to support our mission, we'd love to hear from you.

About the Role (Hybrid)

We are seeking an organized and proactive HR Generalist to manage and support a variety of human resources functions, including day-to-day HR operations, new hire onboarding, employee offboarding, and benefits administration. The ideal candidate will be detail-oriented, have excellent communication skills, and be able to handle multiple tasks simultaneously in a fast-paced environment. As an HR Generalist, you will ensure that HR practices and procedures comply with legal requirements and company policies while providing exceptional service to our employees.

Key Responsibilities

1. Day-to-Day HR Operations

• Serve as the primary point of contact for employees regarding HR-related inquiries.
• Maintain and update employee records in HRIS, ensuring data integrity.
• Assist in the implementation of HR policies and procedures, ensuring they are followed consistently.
• Manage employee leave requests (sick leave, personal leave, family leave, etc.) and maintain accurate records.
• Coordinate and manage employee performance review process, including tracking deadlines and providing administrative support.
• Assist in resolving employee relations issues and escalate matters as necessary to senior HR staff.

2. Onboarding of New Hires

• Draft and publish new job descriptions when headcount needs arise.
• Coordinate the entire onboarding process for new hires, ensuring a smooth transition into the organization.
• Prepare and manage new hire documentation, including offer letters, tax forms, and confidentiality agreements.
• Schedule and conduct orientation sessions, introducing new hires to company culture, policies, and benefits.
• Ensure new hires have access to necessary tools, systems, and equipment on their first day.
• Liaise with department managers to ensure the successful integration of new employees into their teams.

3. Offboarding

• Manage the offboarding process for departing employees, ensuring compliance with company policies.
• Conduct exit interviews to gather feedback and provide insights to management for process improvement.
• Coordinate return of company property and ensure all necessary offboarding documentation is completed.
• Process final paychecks, including vacation days and other relevant pay calculations.
• Ensure proper communication and recordkeeping for employee terminations, resignations, or retirements.

4. Benefits Administration

• Administer employee benefits programs, including health insurance, retirement plans, and other company benefits.
• Serve as the main point of contact for employees with questions regarding their benefits.
• Assist employees with open enrollment processes, ensuring they understand their benefits options and make informed decisions.
• Track employee eligibility for benefits and ensure timely and accurate benefits enrollment and changes.
• Work with third-party vendors to manage and resolve any benefits-related issues.
• Administer the 401k plan, and other ancillary benefits.

5. Additional Responsibilities

• Assist with HR projects and initiatives as needed, such as employee engagement programs or policy development.
• Stay up-to-date with HR best practices, legal requirements, and industry trends to ensure compliance.
• Support the leadership team with other administrative tasks as required, including preparing reports, maintaining employee files, and managing HR communications.

Qualifications

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• Experience: At least 4-6 years of experience in a generalist HR role, preferably in a mid-sized or growing organization.
• Skills:
  • Strong knowledge of HR policies, procedures, and best practices.
  • Familiarity with HRIS software and benefits administration systems.
  • Excellent interpersonal and communication skills, with the ability to interact with employees at all levels.
  • Strong organizational and time-management skills, with the ability to handle multiple tasks simultaneously.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Knowledge of federal, state, and local employment laws and regulations.
• Certifications (preferred but not required):
  • SHRM-CP, PHR, or other relevant HR certifications.

Compensation and Benefits

• Stock option package
• Extremely competitive health benefits - 100% medical, dental, vision coverage
• Retirement benefits including pre- and post- tax options
• Unlimited PTO
• $105k-$130K