MPB Hotel LLC is hiring: EXECUTIVE ADMINISTRATIVE ASSISTANT in Lake Worth
MPB Hotel LLC, Lake Worth, FL, United States, 33461
Job Description
Join the Eau Palm Beach Team! Are You Ready to Make an Impact?
We’re looking for dynamic, passionate, and flexible team members who are ready to work weekends and holidays to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.
What We’re Looking For:
• A commitment to excellence and a passion for service
• A positive attitude and a collaborative spirit
• Flexibility to work weekends and holidays
• A desire to be part of a team that genuinely cares about each other and our guests
Job Description:
We are seeking Execuive Administrative Assistant to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort.
Essential Qualifications:
- High school graduate.
- Previous supervisory experience.
- Ability to clearly communicate with guests/visitors and hotel personnel in English.
- Ability to communicate proficiently via verbal and written correspondence.
- Ability to compute basic mathematical calculations.
- Knowledge of computers and Microsoft Office applications.
- Familiarity with preparing statistical reports.
- Demonstrate ability to form positive relationships with guests.
- Previous training in guest relations.
- Previous experience in luxury hotel preferred.
Essential Job Functions:
- Assist the Executive Office staff in overall plan implementation and support of hotel goals and objectives.
- Coordinate travel arrangements, hotel reservations and car rentals with regards to business travel needs and expense reports.
- Coordinate and process invitations to according to specified procedures.
- Prepare complimentary gift certificates for previous opportunity guest according to proper procedures.
- Greet all individuals arriving at the executive offices courteously and assist with their needs.
- Prepare and send faxes as required, receive and distribute faxes to appropriate personnel.
- Maintain accurate trace files and communicate daily traces.
- Document and maintain appointment calendars.
- Assure compliance with complimentary room procedure.
- Oversee set-up of workstations with necessary supplies, resource materials and maintain cleanliness throughout shift.
- Knowledge in the use of all office equipment, computer and manual systems.
- Comply with all hotel and departmental policies and procedures, services/features and hours of operation.
- Oversee supply requisitions and ensure compliance within budgetary guidelines.
- Record messages legibly.
- Type correspondence, memos and reports as assigned according to hotel standards.
- Attend designated meetings, take minutes, and distribute.
- Document all guest requests/complaints and communicate such to respective personnel for proper handling.
- Follow-up on guest satisfaction.
Apply today and be part of something extraordinary!
Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!