Overnight Security Officer Job at St Julien Hotel & Spa in Boulder

Located in the heart of downtown Boulder’s natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.

St Julien Hotel & Spa is seeking a professional and trustworthy Overnight Security Officer to support our Security Manager in overseeing all aspects of safety and security for the property, Hotel guests, and our associates during the evening/overnight hours.

Essential Job Functions:

• Treat all Hotel guests and associates with dignity, respect, and professionalism.
• Work closely with other departments to maintain a secure and welcoming environment while upholding the highest standards of guest service.
• Act as Manager on Duty for the entire property during overnight hours; provide supervision and support to all on-duty associates.
• Maintain a visible Security presence at all times by conducting regular patrols throughout all areas of the Hotel, including both public and associate spaces.
• Perform routine checks of Security and main building systems equipment; report any malfunctions/maintenance needs to the Security Manager in a timely manner.
• Coordinate and promptly respond to any emergency or security incident (fire alarms, medical emergencies, disturbances, etc.); liaise with law enforcement and/or emergency services as needed.
• Document all security incidents promptly using proper protocols.
• Monitor Hotel security cameras and building alarm systems on an ongoing basis each night in order to detect and prevent unsafe and/or suspicious activities.
• Maintain confidentiality of all Security and loss prevention reports/documents, releasing sensitive information only to appropriate, authorized individuals.
• Investigate and diffuse guest and/or associate incidents.
• Possess comprehensive knowledge of all property details in order to accurately answer guest inquiries.
• Enforce Hotel policies, procedures, and applicable regulations related to safety and security.
• Hold associates accountable to the policies and procedures of the Hotel; provide confident and professional conflict resolution as needed.
• Other duties as requested by Security Manager.

Ideal Skills & Qualities:

• Represents themselves and the Hotel with the highest level of integrity, a service-focused demeanor, and a courteous, sincere attitude at all times.
• Must be able to communicate effectively and interact professionally with all levels of associates and guests.
• Demonstrated ability to maintain composure in high-pressure situations.

Qualifications:

• Previous security and/or loss prevention experience in a hotel or luxury hospitality setting highly preferred, but not required.
• Must be at least 21 years old, have a valid driver’s license, and clean driving record.
• Excellent verbal and written communication skills, general computer knowledge, and proficiency using security technology and MS Office products required.
• Must be able to walk/stand for several hours at a time, lift up to 25 lbs. on a regular basis, and be physically able to respond quickly to emergency situations such as physical altercations.
• Flexible availability is required. Interested candidates must be able to work overnight shifts, weekends, and holidays.

Perks & Benefits:

• Medical, dental, and vision insurance options*
• Paid time off (PTO)*
• Paid holidays (including associate's birthday)*
• Paid sick leave
• Aflac supplemental insurance options
• 401(k) with Company match
• RTD EcoPass
• 50% employee discount in Spa and restaurant
• Discounted associate room rate

* Requires Full Time employment status
Participation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements

FULL TIME POSITION AVAILABLE

APPLICATION DEADLINE: 12/31/2024

As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.