Murphy Auto Group DBA MIRACLE TOYOTA is hiring: Receptionist in Haines City

We are a family-owned dealership. We take great pride in the way we manage our dealerships. We want to be a part of the community, not just another new and used car dealer.

What We’re Looking For

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination.

What We Offer

• Top industry pay

• Competitive and motivating environment

• Immediate impact – quick onboarding

• Continued education

• Dedicated leadership team

• 401K with match

• Life insurance

• 24 hour access to group doctors

• Chaplin services

• Medical/Dental Insurance

Responsibilities

• Answers dealership group phones

• Greets and receives customers

• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson

• Works cooperatively with the sales team

• Updates customer records

• Communicates with callers and visitors in a professional, friendly, and efficient manner

• Types memos, correspondence, reports, and other documents

• Assists in scheduling and confirming sales appointments

• Assists in the dealer exchange of vehicle process

• Participates in customer satisfaction process

• Participates in customer retention process

Qualifications

• Excellent communication skills

• Outgoing and positive demeanor

• Punctual with the ability to handle schedule flexibility

• Able to clear a pre-employment background check

• Maintains a professional appearance