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This is an IT support group

Senior Director, Product Management

This is an IT support group, , HI, United States


Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making.

MMIT, a Norstella company, is focused on solving the “what and why” of market access, and has been a trusted, go-to-market partner to more than 1,300 biopharma and payer customers for nearly three decades. MMIT believes that patients who need life-saving treatments should not face delays because accessing drugs can be confusing. MMIT’s expert teams of clinicians, data specialists and market researchers provide clarity and confidence so that our clients can make better decisions.

Role Overview
The product leader in this role will be responsible for understanding the MMIT product portfolio (both current capabilities and future product roadmaps) and key portfolio dependencies to inform SaaS offerings, product-market fit, and new product development. This role is extremely critical to the growth of the strategy and the business and as a result, has key dependencies across the organization to be able to collaborate with leadership and stakeholders across multiple functional units within the business.

Key Responsibilities

  1. Identify the top use-cases and business goals for product offerings in the marketplace through a deep understanding of customer needs, pain points, and preferences utilizing market investigation techniques, including market research, customer interviews, and data analysis.
  2. Utilize this insight to inform product strategy and prioritize features that deliver maximum value to customers through a comprehensive product roadmap.
  3. Develop comprehensive Go-to-Market (GTM) models and strategies for new product launches, considering market dynamics, competitive landscape, customer segmentation, pricing strategies, and distribution channels.
  4. Identify opportunities for business alignment by client type and market-defined use cases to advise on pre-sales activities such as solution enablement, thought leadership, and go-to-market messaging.
  5. Conduct thorough market analysis and sizing exercises to identify product opportunities, assess market potential, and inform strategic decision-making.
  6. Excel at communicating across a broad set of cross-functional stakeholders.
  7. Effectively partner with external organizations including clients and vendors to develop meaningful and revenue-generating offerings about trends in market access dynamics across payers, geographies, indications, drugs, etc.
  8. Drive the end-to-end product lifecycle from ideation to launch to optimization, following agile methodologies and best practices. Define product requirements, create user stories, prioritize backlog, and coordinate cross-functional teams to deliver high-quality products on time and within budget.

Qualifications

  1. Proven experience building and managing partnerships with adjacent firms to accelerate business growth and expand into new market opportunities.
  2. Skilled in working with partners, vendors, or contractors to fill business capability gaps.
  3. Customer-centric approach, with a deep understanding of customer workflow needs.
  4. Experience with CRM platforms, particularly Veeva CRM or Salesforce, is preferred.
  5. Strong cross-functional collaboration skills.
  6. Project management expertise, including phased delivery strategies.
  7. Experience leading a high-growth product line and a portfolio with a growth-driven mindset.
  8. Demonstrated ability to drive Market enablement through partner and M&A frameworks.
  9. Familiarity with agile software development practices.
  10. Excellent written and spoken communication skills.

Preferred Candidates May Also Have

  1. Experience supporting or launching Data and Analytics or SaaS-based enterprise product.
  2. Technical competency in microservice API frameworks for scalable, solution-oriented development.
  3. Curiosity and proficiency in emerging AI technologies.
  4. Experience in managed markets and pharma market access ecosystem.

The expected base salary for this position ranges from $210,000 to $220,000. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome.

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