ABM Industries is hiring: Overnight Field Supervisor in Boston
ABM Industries, Boston, MA, United States, 02133
**Overview**
ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf) .
**_This is a 3rd Shift (Overnight) Role_**
**Essential Functions**
+ Conducts quality improvement inspections within assigned areas of responsibility
+ Ensures quality and satisfaction levels are meeting and/or exceeding expectations
+ Assures the highest quality of customer satisfaction
+ Assists with Training and Development
+ Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
+ Counsels crew members in regard to tardiness, absenteeism, work performance etc, using proper documentation procedures.
+ Leads and participates in a team to ensure the successful completion of assigned tasks
+ Responsible for the running and leadership of the shift in the absence of the Supervisor
+ When the Supervisor is present, the lead worker may be responsible for directing smaller work groups
+ Assists the Supervisor and Shift Manager in the direction and supervision of field employees
+ While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor
+ Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
+ Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
**Responsibilities**
+ Provides leadership and direction to team members
+ Provides open communication between field employees and management
+ Provides positive coaching to team members
+ Assists with the training of housekeeping staff and schedules work assignments
+ Assists with making daily and weekly work schedules
+ Oversees and performs cleaning operations in assigned building
+ Takes care of keys and access cards for the property
+ Reports damaged, broken and out of work features/items
+ Makes sure premises are secured at all times
+ Oversees and performs additional service requests (tag job) in assigned building
+ Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
+ Coordinates scheduling of cleaning crew.
+ Oversees quality of jobs and confirms completion with Area Manager.
+ Provides training to all new hires assigned to the building
+ Attends and participates in all meeting and training sessions involving assigned property and crew.
+ Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
+ Checks supplies, equipment, and chemicals weekly.
+ Completes order forms completely and accurately.
+ Coordinates equipment usage and inventories.
+ Performs all tasks and duties required of your team
+ Miscellaneous duties as assigned
**Qualifications**
+ Must be 18 years of age or older.
**Requirements**
+ Up to 2 Years Custodial Experience
+ 2 to 5 Years Leadership Experience
REQNUMBER: 101267
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.