Workplace Desktop Engineer

Manifest Solutions is currently seeking a Workplace Desktop Engineer for a hybrid position in Columbus, OH. Bachelor’s degree in Computer Science or equivalent work experience 5+ years Microsoft (MS) Windows Desktop, Active Directory/Group Policy administration experience Required

\- Advanced Endpoint Administration Advanced knowledge of end point security functions and responsibilities, such as: patching, anti-virus, encryption, etc. Experience with Microsoft / Ivanti EPM suite or equivalent system management tool Preferred Experience with software deployment: MSI, packaging tools (i.e., Pace Suite, Admin Studio Pro) Experience with desktop/app virtualization, such as Azure Virtual Desktop, a plus Apple macOS experience and administration is desirable Required

\- M365 and Azure administration experience M365 administration knowledge to include, but not limited to: OneDrive, SharePoint, Office365, Teams, Intune, etc. Knowledge of Azure AD integration and maintenance Required

\- Incident management Monitor daily ticket intake for the team Manage/resolve incidents based on priority Ability to design, develop and implement automation (Batch, VBScript, PowerShell) in a MS Windows desktop environment is desired Required

\- Experience leading and supporting large scale desktop product implementations (i.e., Office365, Windows 11, SharePoint, Teams, OneDrive, CrowdStrike, etc.) Strong communication/organizational skills to include documentation (SOPs, Project Planning, User Instructions, etc.) Self-starter with a strategic mindset and ability to work in a fast paced, agile team environment Understanding of project management methodologies Identity and access management is desirable