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Dept

Salesforce Data Cloud Architect | Platforms Team

Dept, San Diego, California, United States, 92189


WHY DEPT?

We are pioneers at heart. What this means is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

This is a remote role; however, you must be located within 50 miles of San Diego, CA to be considered.

THE ROLE:

The Data Cloud (CDP) Data Architect is a demonstrated thought leader in technical and functional aspects of customer engagements that lead to the successful delivery of Salesforce Data Cloud Projects.

The Data Architect works closely with clients and project team members to clarify, define, and architect Salesforce Data Cloud solutions to meet client needs. Play a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs. Design transformational CDP solutions that meet business requirements in accordance with company and industry best practices for Salesforce Data Cloud. Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions. Develop POCs, be hands-on with configuration, and help customers with complex use cases, particularly involving Salesforce clouds, such as Marketing Cloud for activation. Collaborate with internal colleagues (sales, client services, developers, etc.) to help customers maximize the value of their products and services.

Essential Duties and Responsibilities:

Serve as the Subject Matter Expert for Salesforce Data Cloud.

Collaborate with clients to define requirements, deliverables, and set expectations.

Translate business requirements into well-architected solutions that best bring to bear the Salesforce Data Cloud platform features (Data Streams, Identity Resolution, Calculated Insights, Segmentation, and Activation).

Lead technical design sessions; architect and detail technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.

Create technical, integration, and data design documentation.

Align closely with Account and Sales teams and partner in pre-sales activities such as scoping, engagement plan development, and project staffing.

Manage multiple strategic clients simultaneously to meet billable utilization targets.

Act as an escalation point as it relates to Salesforce CDP projects.

Qualifications:

Salesforce Data Cloud platform experience; additional Customer Data Platform/Management experience is beneficial.

Demonstrated functional and technical knowledge in implementing Salesforce solutions, including experience with cross-cloud integrations (i.e., Marketing Cloud, Commerce Cloud, Service Cloud).

Demonstrated functional and technical knowledge in implementing Salesforce Marketing Cloud solutions.

Experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure.

Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids.

Ability to work independently and be a self-starter.

Excellent analytical & problem-solving skills.

Demonstrated ability to influence a group audience, facilitate solutioning, and lead discussions.

Travel to client site (up to 25%).

Knowledge of Data Governance and Data Privacy concepts and regulations is a plus.

Certificates and Licenses:

Salesforce Certified Administrator.

Salesforce Data Cloud Consultant.

Salesforce Marketing Cloud Consultant.

Other Salesforce Certifications are a plus.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:

Healthcare, Dental, and Vision coverage.

401k plan, plus matching.

PTO.

Paid Company Holidays.

Parental Leave.

The anticipated salary range for this position is $173,200 - $259,800. Salary is based on a range of factors that include relevant experience, expertise, and organizational impact.

WE SUPPORT YOU BEING YOU:

DEPT

is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace.

DEPT participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay, and more.

DIVERSITY, EQUITY, & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide!

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