Quality Assurance Manager

Company Description Cibo Vita, co-founded in 2009 by Emre Imamoglu and Ahmet Celik, specializes in producing health-conscious snacks like dried fruit and nut blends under the Nature's Garden brand. The company aims to redefine snacking expectations and offers products that cater to various dietary preferences. With certifications like Keto, Kosher, and Organic, Cibo Vita's products are found in supermarkets, retail chains, and specialty stores nationwide. Role Description Provide leadership to the Quality Assurance organization and play a key role in quality systems planning, food safety, research & development, and plant sanitation. Major Responsibilities / Accountabilities Product Quality / Food Safety: • Ensure the manufacture of products of the highest quality - outstanding in appearance, package presentation, performance and taste - by correctly handling and utilizing raw materials and Good Manufacturing, food Safety and Quality Practices. • Recommend measures to improve the quality of products and production methods. • Implement standards for product quality. • Maintain a shelf-life testing program and manage customer feedback for product improvements. • Develop a production system audit program where finished product and critical control points are monitored and evaluated. • Document and communicate results to production personnel and management. • Prepare and maintain product specifications which meet customer’s requirements. • Assessing customer requirements and ensuring that these are met • Setting customer service standards • Specifying quality requirements of raw materials with suppliers • Investigating and setting standards for quality and health and safety • Submission Documentation in support of license applications and customer requirements. • Noncompliance reporting and corrective action / continuous improvement implementation. • Evaluate and take corrective action, when necessary, with regard to product date coding and trade age management at all levels of product movement. • Accept responsibility of training and preparing new employees for this position. • Maintaining and managing all regulatory and private certifications and audits (i.e., Organic, HACCP, BRC, Non-GMO, Gluten Free, Kosher etc.). • Managing company pest control vendor and protocols to company standards. • Committed to maintain excellent Food Safety Culture within the organization. • Facilitating employee GMP, HACCP and company objectives training • Conducting internal audits and the documentation of such audits. • Investigating and closing off any consumer complaints and issuing corrective action reports. • Keeping facility in compliance with any 3rd party or regulatory inspections, paperwork, filings or corrective actions. • Administering, verifying and testing company traceability and recall systems. FDA Compliance: • Implement and manage the HACCP Program and serve as the primary interface with FDA inspection personnel. • Develop a system for product label development and file history. Approve all product labeling. Research & Development: • Oversee customer-specific and general product development and application of new ingredients, materials and equipment for the production system. • Participating in technological improvements for the production system and in Research & Development projects. Quality Control: • Responsible for the development, implementation, maintenance and improvement of the SQF programs. Human Resources / Safety: • Ensure a safe, clean and productive work environment, and maintain a positive employee relations climate throughout the organization. • Oversee the training of personnel in the performance of job responsibilities, including the safe and proper handling and/or use of material, tools, machinery, and equipment. • Maintain an adequately staffed, well qualified, and fully trained QA/QC Organization. • Work with Human Resources in the hiring of hourly operations employees and in the processing of the hourly employee payroll. Disperse and account for all hourly payroll funds. Sanitation: • Oversee the organization’s sanitation operation • Perform all evaluative tests and inspections.