Enterprise Account Manager

About RampRamp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.About the RoleAs an Enterprise Account Manager, you will be responsible for driving the strategy and growth of a book of Ramp's largest and most strategic customers. In this role, you will be responsible for maintaining the current revenue and usage of these customers, as well as identifying, pitching, and facilitating growth opportunities.  You should be comfortable with building deep relationships at all levels of a customer’s organization and adept at managing complex customer relationships and product configurations.  You will also work cross-functionally with senior members of Ramp’s team to strengthen the B2B relationship, coordinate customer efforts, and provide input as we evolve our product roadmap and processes. What You’ll DoTake a portfolio-based approach to your book of business to identify areas of risk and opportunityBuild detailed territory and account plans to Lead Quarterly Business Reviews within your large business portfolio to identify opportunities for growth Lead frequent discussions (Weekly status calls, upsell calls, QBRs) with customers to ensure they are leveraging the Ramp platform to achieve successful business outcomesDrive awareness and usage of new or updated Ramp features to the customers in your bookOwn end-to-end execution of contract renewals and upsellsCollaborate with product, design, and engineering teams to provide informed recommendations for Ramp’s Enterprise product roadmap that enhance the customer experience Navigate and update internal and external stakeholders, inclusive of C-suite executives, investors, partners, and cross-functional partnersExhibit strong analytical and presentation skills, and operate with high urgency and professionalismContribute meaningfully to the team and Ramp cultureWhat You NeedMinimum 7 years of experience as an Account Manager, CSM, or other Sales-related functionMinimum 3 years experience selling to Enterprise sized businessesExperience or strong familiarity with Payments/Fintech/Finance/Accounting or related fieldsCommercial experience, including negotiating complex six-figure renewal and upsell contracts  Ability to understand complex products and integrations, and a history of communicating them to customers to maximize usage. Strong ability to articulate contractual, technical, and financial value points to customers, internal senior leaders, and executive leaders.Consistent track record of hitting or exceeding sales targets in a fast-paced environmentA strong drive to succeed, and comfortable pushing the pace of action with customers and internal teams High adaptability and understanding of change within the evolution and ambiguity of a startupAbility to travel occasionally for customer on-site, events and internal summitsNice to HavesExperience with financial services salesExperience at a high-growth startupAbility to understand financial servicesBenefits (for U.S.-based full-time employees)100% medical, dental & vision insurance coverage for youPartially covered for your dependentsOne Medical annual membership401k (including employer match on contributions made while employed by Ramp)Flexible PTOFertility HRA (up to $5,000 per year)WFH stipend to support your home office needsWellness stipendParental LeaveRelocation support for NYPet insuranceOther noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Compensation Range: $230K - $270KLocationNew York, San FranciscoTypeFull timeDepartmentSalesCompensation$230K – $270K • Offers Equity • Offers Commission