QA Test Manager

Job DescriptionDETAILED OF JOB DUTIES AND RESPONSBILITIES:· Stay current on stakeholder needs and the program vision· Assist the program with realizing quality expectations by providing regular updates on quality metrics and steps taken to meet defined benchmarks/SLAs· Interface directly with business and engineering teams to understand and influence quality outcomes· Develop an overall test strategy to enable the highest quality for all deliverables of the program· Responsible for test strategy development, creation of test plans and monitoring and reporting on test execution· Custodian of all Test phase entry and exit criteria and their enforcement· Collaborate with a peer team of quality professionals to ensure the highest quality product deliverables· Review test summary reports ensuring adequate testing coverage for key functional areas.· Support stakeholders during each release/implementation.· Co-own the program's requirements management, change management, and defect management tools and track requirements/defect status throughout the project for the functional areas.· Understand and proactively review existing processes, identify opportunities for improvement and make constructive suggestions for change that would benefit the Program EDUCATION, EXPERIENCE, and QUALIFICATIONS:· Bachelor's Degree· 5+ years of IT applications experience as a QA engineer· 2+ years of of experience managing Quality Assurance Teams, including Manual and Automation Testers· 2+ years of experience supporting a Benefits management program's eligibility management processes· Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.· Excellent communication & negotiation skills and experience in supporting technical and non- technical staff· Strong background in developing trust and confidence in relationships with stakeholders and cross-functional teams· The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and followthrough including the flexibility to perform in an ever-changing work environment.· The candidate must be energetic, driven, and committed to project success while working under tight time constraints and pressure.· Advanced knowledge of Microsoft Office, knowledge of Teams, SharePoint, JIRA, and a CI/CD framework· Must have multiple years of working with Agile SDLC processesAbout Kyyba:Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Disclaimer: Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.Rewards:Medical, dental, vision401k Term lifeVoluntary life and disability insuranceOptional Pre-paid legal planOptional Identity theft planOptional Medical and dependent FSAWork-visa sponsorshipOpportunity for advancementLong-term assignment with opportunity for hire by client SELECT AWARDSAn INC 5000 company for 10 yearsCorp! Michigan Economic Bright Spots Crain’s Detroit Business Top Staffing Service Companies in DetroitTechServe Alliance Excellence Award- IT and Engineering Staffing & SolutionsBest of MichBusiness winner in HR Wizards & PartnershipsMetro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest101 Best & Brightest Companies to Work for in Michigan