Senior Staff Product Designer (R3040)

San Diego Metro AreaHivemind Division – Forge /Full Time Employee /On-siteAbout Shield AI Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown jets (F-16; MQM-178 Firejet), a vertical takeoff and landing drone (MQ-35 V-BAT), and three quadcopters (Nova, Nova 2, iPRD). The company has offices in San Diego, Dallas, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies.The Staff/Sr. Staff Product Designer role within Shield AI’s Hivemind organization is responsible for solving complex User Experience and Product Design problems associated with the end-to-end user experience of developing, deploying, testing and evaluating autonomy solutions. The core products developed by the Hivemind organization target multiple user personae, ranging from the external end-user (the “Operator” of autonomous systems), to the Test engineer (who tests and evaluates autonomous systems in software-in-the-loop, hardware-in-the-loop and real-world flight test environments), to the AI engineer (who develops and tests autonomy architectures). Significant portions of the product are are best described as developer facing software product (i.e. SDKs, CLIs) and require contribution from designers that have relevant experience. Other portions of the product leverage web technologies and UIs to support configuration management, scenario design, mission planning, mission rehearsal, debrief, and test and evaluation process. The supported workflows with these products range from the highly visual/experiential experience of the operator using a ground-control-station (GCS) client to mission plan and command-and-control, to autonomy engineers working within the Integrated Development Environment, to Test Engineers using the web portal and extensible CLI tool. As such, Hivemind is a highly complex and technical product that enables complex workflows across multiple collaborating teams.What You'll Do: Work closely with members of the Office of the CTO to crystallize the vision of the Hivemind product and its documentationLead the user experience design of the Hivemind web portalLead the user experience design of the expansive and interactive documentation system for the Hivemind productWork closely with the technical leads of Hivemind Commander (mission planning, command and control, air-ground communications) and Hivemind Design (configurations, test and evaluation, rehearsal, analysis) to enhance the user experience of their productsConduct user research to understand user personae and their needsInvestigate competing products and their user experiences, synthesize findings to present to engineering and product leadershipRequired Qualifications: Masters degree or equivalent in design, interaction design, human-computer-interaction, or similar8+ years of experience as a product and/or user experience designerExperience with highly complex software productsExperience with product and user experience design of software products delivered with React / web-stackComfortable working within a Linux environment, experience with the Linux terminalThrives in a high-velocity product development environmentIs comfortable with ambiguity and is able to produce results with high-level guidancePreferred Qualifications: Experience with user experience design of autonomous systemsExperience with user experience design video gamesExperience designing for “Low Code” or “No Code” systemsExperience and/or comfort reading C++ and/or Python and/or Typescript$182,672 - $274,008 a year#LI-LD1#LETotal package details for U.S. based positions: - Regular employee positions: Salary within range listed above + Bonus + Benefits + Equity - Temporary employee positions: Hourly within range listed above + temporary benefits package (applicable after 60 days of employment) - Interns/Military Fellows/Part-time not eligible for bonus, benefits or equityTotal package details for International based positions (where applicable): - International premium, hardship differential, cost of living differential, living quarters allowance, foreign service transfer allowance, equity, international benefits, visa assistance, and relocation assistance. Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check.Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.