Sendbird
Strategic Account Executive
Sendbird, Belmont, CA, United States
We are builing a high powered sales organization and are currently looking for a Strategic Account Executive who can find, support, and grow our largest customers and continue to challenge them to increase in-app chat adoption as part of their core user experience in various use cases. We expect you to develop your leads, transform the imagination of customers and developers, close, and grow strategic mega-deals. We value a tenacious work ethic and being relentlessly resourceful. This role must be on-site 3 days per week per our hybrid work policy.Who You AreOwn your area of responsibility, engaging with and conducting the wider organization to ensure our continued regional success and attainment of significant new business revenueHandle a mix of 50% Inbound, 20% SDR, and 30% self-generated meetings to successfully meet and exceed your quota.Develop and drive the overall long-term strategy for the account, aligned to customer business objectivesBe an expert in the Sendbird proposition and your prospect’s business, create custom presentations, and work with Sales Engineering to present according to known requirements from your prospects and customers.Perform account planning at assigned accounts, coordinating with customer resources to ensure strategic alignmentManage and grow any accounts you are responsible for increasing traction and awareness and ultimately net new ARRRepresent Sendbird at customer on-sites, industry events, and deliver speaking engagements as necessary to promote the Sendbird brand and message as and when suitableReport and forecast accurately, deliver internal business reviewsWhat You Will DoOwn your area of responsibility, engaging with and conducting the wider organization to ensure our continued regional success and attainment of significant new business Identify our next biggest customersUse proven methodologies to gain traction and ultimately win significant new logosWork with Sales Development Representatives to target and prospectManage and grow any accounts you are responsible for increasing traction and awareness and ultimately net new ARRUse your extensive relationships and networking skills to win and upsell new and existing accountsBe an expert in the Sendbird proposition and your prospect’s business, create custom presentations, and work with Sales Engineering to present according to known requirements from your prospects and customers.Represent Sendbird at industry events, host customers, and deliver speaking engagements as necessary to promote the Sendbird brand and message as and when suitableReport and forecast accurately, deliver internal business reviews, and ensure Feedback internally on how we can improve and be comfortable pushing for changeWhat You BringTechnology field face to face sales experience working with developers and product managersExperience in identifying significant, new, and compelling opportunities within large and/or fast-growing organizations Demonstrated ability to close large complex sales opportunitiesAble to orchestrate around significant opportunitiesExceptional verbal and written communicationUnderstanding of SDK/API business and/or a quick learner in B2B technology product spaceAdded ValueExperience selling cloud-based and/or middle-ware solutions to developers and product managersExperience in vertical industries (communities, live-streaming, on-demand, e-commerce, gaming, etc.)Experience being a product manager for mobile applicationsEstablished network with large digital 1st organizations and/or System Integrators.What We Offer Includes (but is not limited to)20 days PTO, 13 paid US company holidays, 5 sick days, 1 volunteer day, plus 2 rest/rejuvenation days and birthday day offCompany subsidized medical, dental, vision insurance (100% for the employee, 80% for dependents)Flexible Spending Accounts or Health Savings Accounts, depending on your selected health insurance planEquity program401K programParental leave Life and disability insuranceBe Your Best Self: An annual stipend of $3,500 (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massagesPay TransparencyFor cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $250,000 - $295,000. This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.Flexible Work PolicyWe offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.What diversity and inclusion mean to usThere is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.About SendbirdSendbird is trusted by 4000 of the world’s most popular apps – including industry leaders like Match Group, Rakuten, Yahoo, and Coupang – to power over 7 Billion messages every month between businesses and people looking to build relationships and get things done.The company offers an award-winning communication platform that modern messaging experiences are built on, unlocking the potential of unified customer communications across notifications, in-app chat, voice, video, and AI. Headquartered in California, Sendbird is backed by ICONIQ, STEADFAST Capital Ventures, Softbank, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator