Senior Manager - Site Engagement (Plainsboro, NJ or Remote)

About the Department                                                                                                                                                The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?The PositionThe Senior Manager, Site Engagement is responsible for the management of clinical sites being considered for and/or participating in Novo Nordisk clinical trials.This role will work cross functionally within Clinical Medical and Regulatory (CMR) to build relationships with Healthcare Professionals, Institutions, Academic Institutions, and Site Networks.RelationshipThis role reports into the Director of Site & Patient Engagement. Essential FunctionsEstablish and foster new and existing strategic relationships with key research sites / Institutions to optimize the delivery of clinical trial programs across therapeutic areas where applicableTogether with internal stakeholders, develop tools and best practices to manage priority clinical research sites as well as identify and develop emerging research centers with robust patient populations in line with Novo Nordisk pipelineRegularly analyze site performance and utilization across the Novo Nordisk portfolio against established KPIs, and manage / escalate performance issuesStrengthen relationship between sites and Novo Nordisk clinical teams to enhance performance and remove barriers in site start-up and execution thereby becoming a partner of choice for the sitesCollaborate with local teams to actively pursue resolution to study level challengesDevelop and maintain a working knowledge and materials of site processes and institution knowledge to guide study teams and leadership to positive decisions related to site inclusion and study managementCollaborate with cross-functional leaders to coordinate and/or lead presentations and discussions about Novo Nordisk’s study portfolio / pipeline and site inclusionEvaluate recruitment / retention strategies and activities for ongoing / cumulative results; Identify opportunities to accelerate trial enrolment at sites not meeting projections while delivering an exceptional clinical trial and customer experienceEstablish and maintain sustainable collaborative relationships with internal and external stakeholders at trial and program level to ensure alignment of priorities and deliver the portfolioEngage, evaluate and develop a network of high performing sites through coordinated, consistent interactions using multiple communication channels to create awareness of the sponsor and its activities thereby increasing their desire to partner with North American Clinical Development (NACD)Engage and provide additional value by advising and educating study sites, building sustainable investigator and site relationships, and maintaining site communication throughout the studyPartner with field staff (e.g., CRAs & MSLs) to perform targeted site prospecting in alignment with portfolio strategy & prioritiesServe as an effective communication bridge between sites, third party vendors, and Novo NordiskInfluence and challenge internal and external factors to improve clinical research deliveryPhysical Requirements10-20% overnight travel required; May be required to work company holidays and weekends. The incumbent can work from, Plainsboro NJ facility or remotely from anywhere in the United States. QualificationsBachelor’s degree is required. Advanced degree preferred9+ yrs of experience in the pharmaceutical industry and/or clinical research with strong working knowledge of Good Clinical Practice, trial management, clinical monitoring / site managementSolid knowledge of clinical development processes with emphasis on site managementDemonstrated leadership skills with the ability to develop and communicate a vision and engage people in that visionDemonstrated analytical skills and critical thinking to resolve issues in a variety of complex situations requiring new solutions. Takes appropriate actions to escalate issues as neededStrong relationship building, customer service experience; Experience communicating with site staff including Key Opinion Leaders (KOLs)Advanced capability in Excel, PowerPoint and Word requiredStrong communication (written and verbal), customer focus, analytical, negotiation, meeting and time management, cross-functional team, understanding of a metrics-driven organization required. Presentation skills requiredHighly motivated self-starter with a willingness to assume responsibility, take ownership for their work, and intelligently challenge the status quoStrong self-management and organizational skills; ability to manage workload, set personal priorities and adjust as needed. Takes responsibility for decision making and for own performance and deliveryThe base compensation range for this position is $150 to $180 K. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.  Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.The job posting is anticipated to close on December 14th, 2024. The Company may however extend this time-period, in which case the posting will remain available on our career’s website at www.novonordisk-us/careers.com.We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.