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Insight Global

Senior Voice Engineer

Insight Global, Orlando, Florida, United States


Location : Orlando - Local Remote Hours : Monday through Friday, flexible (7-8am to 4-5pm), supporting users across EST/CST/MST Must Haves: 10 years of Network/Voice Engineering experience (little flex here) Expertise with Cisco platforms (Call Manager, Unity, Contact Center Express, CUBE, Emergency Responder) LAN/WAN, Routing/Switching Strong network troubleshooting skills Ability to support physical/virtual voice infrastructure (VMWare, Linux, Windows Server, physical Servers) Experience with VOIP, Mobility, Wireless, Call Accounting systems, Voice recording systems, Wallboard systems Project management experience BA or BS in related field Willing to learn mentality Plusses: Healthcare experience Network/Cisco certifications MS Teams experience Day to Day: A Healthcare client in Florida is seeking a Sr. Voice Network Engineer to join their team. The Enterprise Cisco Voice Engineer (Senior) will be responsible for deploying and supporting mission-critical voice infrastructure systems, including Cisco Call Manager, Cisco Unity, Cisco Contact Center Express, Cisco CUBE, and Cisco Emergency Responder. The role involves working with VOIP, Mobility, Wireless, LAN/WAN technologies, Route/Switch technologies, network troubleshooting tools, and Active Directory. Additional Responsibilities : Deploy and support voice infrastructure Install and configure voice network infrastructure Monitor and optimize network systems Collaborate on security initiatives Support Enterprise Voice Infrastructure has context menu