Provider Training and Development Specialist

Position Overview:
The Provider Training and Development Specialist is responsible for the coordination, execution, and evaluation of provider trainings and technical assistance activities.

Essential Functions:

• Assist in the design, development, and facilitation of the CBH training program.
• Conduct needs assessments to identify training deficits.
• Deliver pre-and post-training evaluation to participants as needed.
• Utilize creative and adaptive teaching techniques to accommodate adult learning needs, such as e-learning, web-based virtual trainings, and workshops.

• Prepare clear, well-written training materials for the appropriate audience.
• Foster relationships with providers to assess their current technical assistance needs.
• Work collaboratively with providers to create and implement a tailored consultation plan to meet their identified needs.
• Provide ongoing support to providers both during and after implementation of the provider consultation plan.

Position Requirements:

• Education: Master's degree in Behavioral Health, Public Health, or related field
• License/Certification: N/A
• Relevant Work Experience: Minimum of three years' (five years preferred) experience in a behavioral health setting; two years of professional experience in training and adult education

Skills:

• Proven experience in facilitating and developing content for training programs
• Demonstrated critical thinking skills and attention to detail
• Project management skills; ability to manage multiple projects
• Ability to work in a fast-paced environment where independence and adaptability are required
• High professional standards for customer service
• Excellent teamwork and interpersonal skills
• Demonstrate willingness and ability to work with a diverse workforce
• Willingness to travel to provider sites
• Ability to work non-traditional hours, as needed
• Excellent public speaking, group facilitation, and writing skills
• Proficiency in use of web-based meeting and webinar platforms, such as Zoom, Microsoft Teams, WebEx, AdobeConnect
• Familiarity with Learning Management Systems, preferred
• Understanding of Organizational Development, preferred
• Ability to partner with subject matter experts on training needs and platforms for training delivery
• Proficient in the Microsoft suite of products (i.e., PowerPoint, Excel, Outlook, and Word)

Philadelphia Residency Requirement:

• The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.

U.S. Authorization Requirement:

• CBH does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future.

Equal Employment Opportunity:

• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting An Accommodation:

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at CBH.Recruitment@Phila.gov