Logistics Analyst

Join our Team! Benefits Start Day 1! Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you. Ready to reach your potential? It's time to look at Taylor. Your Opportunity: Taylor Corporation is looking for a Logistics Analyst to join the team either at our Dayton, OH, office or remotely. This position provides administrative and customer service support to 3rd party logistic sites (3PLs) and CEVA warehouse operations. Your Responsibilities: Maintains proper records of all transactions, sales, complaints, orders, and cancellations and ensures proper and timely follow-up as required. Recommends solutions for customer inquiries related to non-complex issues and provides timeline of possible resolution. Escalates issues to supervisor as necessary. Aged Inventory management support to sales and customer service Organizes customer data and ensures confidentiality Support system transactions processed by sales Support warehouse needs as directed by WHSE staff Works daily with sales, and sales support staff to support revenue generating business within the 3PL network Use of office suite: Excel, Word, and Outlook on a daily basis Processes TCOMS client returns, and Prism returns as needed (CEBOS) Processes TCOMS and Prism adjustments Run and manage sync reports for all 3PL locations in both Prism and TCOMS maintain 98% or higher on monthly audit reports Print B/Ls, process receipts, close orders, add freight cost and tracking when needed for manual warehouses Travel as needed to support business Process freight invoices in Cass Port for payment You Must Have: Proficient in MS office, Excel and Outlook. Working knowledge of warehouse operations Strong verbal and non-verbal communication skills Ability to work well independently and as a member of a team Strong organizational skills Analytical and proactive problem-solving skills We Would Also Prefer: High School Diploma and 3 years' related experience, or commensurate combination or education and experience Taylor is proud to now offer "DailyPay". With "DailyPay", you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/ About Taylor Corporation One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will b