Maintenance/Engineer New IHG Property

Job Type

Full-time

Description

Maintenance

FLSA Status: Exempt

Department: Maintenance
SUMMARY STATEMENT

The Maintenance Technician performs a variety of maintenance and repair tasks in order to keep the hotel in compliance with the company and government's standards for functionality, cleanliness, safety, and security.

III. PRIMARY DUTIES AND ACCOUNTABILITIES

% of Time

Maintenance Responsibilities

• Maintains the basic upkeep of all rooms and common areas by ensuring all furniture, appliances and electrical equipment such as televisions, refrigerators, and light fixtures are in working order.

• Ensures all paint and flooring meet company standards.

• Repairs or replaces all HVAC systems such as individual air conditioning units as needed.

• Cleans and maintains the hotel's exterior spaces such as the parking lot, swimming pool, landscaping, etc.

90%

(Essential)

Guest Service

• Offer guests assistance whenever possible.

• Responsible for resolving escalated customer relations issues.

• Answers inquiries pertaining to hotel policies and services.

• Must appropriately address guest requests to ensure customers are satisfied with the hotel's services and accommodations.

• Responsible for positively representing and promoting the property.

• Ensures systems and procedures are in place and followed for guest safety and security.

• Assists guests and staff with anything that they may need from a maintenance perspective.

Ongoing

Other Duties as Assigned

• Assists other maintenance engineers as needed.

• Properly secures all tools, equipment, and supplies after use.

• Reports any major repair issues or requests to the Maintenance Manager or General Manager.

10%

IV. SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

• High School Diploma, GED, or equivalent years of relevant work experience required.

• 2+ years of previous maintenance/grounds experience required.

• Must have working knowledge of plumbing, painting, HVAC, electrical, and other general repair skills.

• Ability to efficiently work under time constraints.

• Possesses good organizational and prioritization skills.

• Perform basic repairs and preventative maintenance on PTAC/HVAC equipment, furniture/cabinetry, appliances, light fixtures and plumbing.

• Able to work independently and with others.

• Superior customer service and communication skills

• Must be able to push, pull, lift and carry 50+ pounds.

• Frequently walks, bends, climbs, kneels, and extends reach to complete assigned tasks.

• Possesses the physical ability to perform all of the above mentioned duties within a defined period of time.

• Ability to work independently.

• May be required to travel.

• Use of personal vehicle may be required.

• Able to work a flexible schedule.

Benefits

You are a valued asset, and we strive to let you know it. All benefits are available post introductory period.

Full-Time associates (40+ hours/week)

• Paid Time Off (PTO) per OR State requirements.
• Paid Vacation per company policy front loaded.
• Qualify for Medical, Dental and Vision.
• IHG Hotels team member discount on stays and trainings.
• On-Site training.

General

This job description is not intended to be all-inclusive, additional details will be specified by the General Manager. The associate will also perform other reasonable business duties as signed by the General Manager.

Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
Timberland Hotel Ventures & Holdings LLC is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.