Sr Systems Engineer
Mando Technologies, Detroit, MI, United States
Mando Technologies is specializes in helping organizations make the most of their information assets. From acquiring, organizing, analyzing, and delivering data to closing the loop by integrating intelligence into the operations of the enterprise, Mando Technologies covers the full spectrum of Business Intelligence.
Position Summary: The Technology Services department of the Wayne County Airport Authority (WCAA) is seeking a skilled and qualified Systems Engineer to support the on-site management and maintenance of enterprise-level IT infrastructure. This role is critical to ensuring the efficient and secure operation of WCAA's technology ecosystem, serving both Detroit Metro (DTW) and Willow Run (YIP) airports.
Key Responsibilities:
- Lead and implement IT projects to achieve Technology Services' strategic goals.
- Manage, maintain, and support enterprise system architecture, ensuring optimal performance and reliability.
- Provide 24x7x365 support for enterprise hardware and software systems as required.
- Develop, maintain, and update Standard Operating Procedures (SOPs).
- Generate performance reports and metrics to support analysis and future planning.
- Establish and execute preventive maintenance schedules.
- Offer technical guidance and operational support to staff and contractors.
- Ensure daily on-site presence (Monday to Friday).
- Perform other related duties as assigned.
- Bachelor's degree in computer science, Engineering, or a related field. OR
- High School Diploma with at least 4 years of demonstrated experience in enterprise environments utilizing the technologies listed below.
1. Technology Expertise: 4+ years of hands-on experience managing, deploying, configuring, and troubleshooting the following:
a. Microsoft Server Platforms:
- Windows Server 2019/2022
- Windows SQL Server
- Windows Desktop OS
- Microsoft 365
- Microsoft Defender
- Active Directory
- Microsoft Endpoint Configuration Manager
- Microsoft Intune
- Azure AD
- Azure CLI
- Azure Governance
- PowerEdge MX740C, R660, R760 servers
- Compellent SC200 storage
- Stream Vault SVS-7020E and SV-7040EX
- vxRail E5
- ESXi
- vCenter
- vSphere
- Pure Storage arrays (FlashArray // X20R3, C50R4, Pure1, ActiveCluster)
- Backup and recovery services
- File and print services
- Data center installation (rack and stack)
4. Physical Requirements:
- Ability to regularly lift up to 30 pounds.
- Expertise with VMware vSAN.
- Experience with VEEAM Enterprise Backup and Wasabi Cloud.
- Proficiency in PowerShell scripting.
- Familiarity with Azure Co-Pilot AI.
- Experience with disaster recovery planning, testing, and documentation.
Microsoft:
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- VMware Certified Design Expert (VCDX) - Data Center Virtualization
- VMware Certified Advanced Professional (VCAP) - Data Center Virtualization Design/Deploy
- VMware Certified Technical Associate (VCTA)
- VMware Certified Specialist - vSAN 2024
- Pure Storage Certified Platform Architect Expert
- Pure Storage Certified FlashArray Storage Professional
- Pure Storage Certified FlashArray Implementation Specialist
- Pure Storage Certified Migration Specialist
- Pure Storage Certified Data Storage Associate
- Dell Certified PowerEdge Operate 2023 Proven Professional
- Dell Certified PowerScale Deploy 2023 Proven Professional
- VEEAM Certified Engineer (VMCE)
Additional Notes: This position requires daily on-site presence at the assigned locations. Candidates must demonstrate the ability to work collaboratively in a fast-paced environment while maintaining a high level of technical expertise and professionalism.