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Cordevalle

Maintenance Engineer

Cordevalle, San Martin, CA, United States

Description

RESPONSIBILITIES:

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Check "go concierge" at all times for work orders, make sure work orders are completed in a timely matter with accuracy.
  • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
  • Anticipate guests needs, respond promptly and acknowledge all guests, busy and whenever needed any time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Inspect supply levels, cleanliness and organization of storage areas; assign designated personnel to rectify any deficiencies.
  • Implement methods and techniques, which are cost effective to improve efficiency.
  • Conduct building rounds; check for potential fire hazards, burnt out lights, and faulty equipment.
  • Check Goconcierge overnight for information regarding problems; document pertinent information in logbook.
  • Collect, prioritize and coordinate completion of such work orders received from hotel departments; ensure scheduled completion of the following:
  • Replace light switches
  • Reset circuit breakers
  • Replace wall plug receptacles
  • Replace fluorescent light ballast
  • Replace electrical solonial valve
  • Replace small motors
  • Use test equipment; olumeter, voltage tester, amp probe
  • Unplug sinks, toilets, garbage disposals and drain lines
  • Repair or replace valves, gate, globe, ball, solenoid valves
  • Replace washer, gaskets, vacuum breakers, toilet seals
  • Implement Preventive Maintenance program to include:
  • HVAC PM Program
  • Public Areas Walk Through Check List Assignments
  • Spa/Pools Daily
  • Check generator weekly and extinguishers monthly
  • Monitor and maintain all laundry equipment.
  • Monitor and maintain all kitchen equipment.
  • Maintain guestrooms using rooms preventive maintenance program punch list.
  • Change air conditioning filters every three months.
  • Check HVAC equipment; change filters, belts, bearings and lubricate as necessary; also check for unusual noise or vibration, adjusting as necessary.
  • Change or repair locks as needed.
  • Delegate the cutting of keys for key inventory.
  • Wear a radio and respond promptly to any requests made for problems, assistance, or emergency work orders.
  • Maintain knowledge of hotel safety procedures and ensure application of such.
  • Respond as part of first response team to any early warning or major fire alarm.
  • Performs P.M. duties as requested by the P.M. program.
  • Ensure to pass of information to the next shift.
  • Communicate additions or changes to the assignments as they arise throughout the shift; identify situations, which compromise the department's standards and delegate these tasks.
  • Assist staff with their job functions where needed to ensure optimum standards and efficient operation.
  • Monitor and handle guest complaints ensuring guest satisfaction.
  • Complete all paperwork and closing duties before leaving; review status of assignments and any follow-up action with manager and/or on-coming supervisor.
  • All other duties as required.
QUALIFICATIONS
  • Experience: Minimum two years of experience in building maintenance, with basic skills in electrical, plumbing and refrigeration.
Essential Requirements:
  • Able to perform strenuous manual labor. This position requires the ability to bend, climb and lift or move heavy objects and equipment as needed.
  • Position requires lifting (up to 50 pounds) and moving moderate sized equipment.
  • Ability to climb ladders as needed for painting assignments & maintenance work and property repairs.
  • Ability to operate power tools and equipment safely. Incumbents will be required to work a flexible schedule which can include AM/PM, weekend and holiday shifts.
  • Work will be completed indoors and outdoors in all weather conditions.
Education: High school diploma.

General Skills
  • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Technical Skills
  • Basic working knowledge of building maintenance, electrical, plumbing and refrigeration equipment; working knowledge of plumbing practices, electrical practices, local fire standards, local mechanical construction practices, program, blue prints and plumbing and wiring schematics, power and hand tools, etc. as it relates to the technical trades; staff, prioritize and organize work assignments, in the operation, maintenance and repair of equipment; participate in staff training provide feedback, be a clear thinker in pressure situations and exercise good judgment, focus attention to details, maintain confidentiality of hotel guests and pertinent hotel information, work with minimal supervision, troubleshoot and use alternatives in emergency situations, understand guest inquiries, provide responses and interact positively.
Additional responsibilities
  • Schedule - Flexible schedule which requires AM, PM, Weekends and Holiday Shifts.
  • Work Environment - The Engineer will work indoors and outdoors in all weather conditions.
  • Physical Demands - Ability to climb ladders, and work in all elevations including roof tops or ground level. Must be able to lift and carry 50lbs.
  • Other Requirements - Must be able to work independently or as part of the Engineering team.
  • Must be able to communicate in English both written and verbal formats.
  • Safety - Must be able to work safely and operate machinery following safe work practices at all times.
Requirements

RESPONSIBILITIES:
  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Check "go concierge" at all times for work orders, make sure work orders are completed in a timely matter with accuracy.
  • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
  • Anticipate guests needs, respond promptly and acknowledge all guests, busy and whenever needed any time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Inspect supply levels, cleanliness and organization of storage areas; assign designated personnel to rectify any deficiencies.
  • Implement methods and techniques, which are cost effective to improve efficiency.
  • Conduct building rounds; check for potential fire hazards, burnt out lights, and faulty equipment.
  • Check Goconcierge overnight for information regarding problems; document pertinent information in logbook.
  • Collect, prioritize and coordinate completion of such work orders received from hotel departments; ensure scheduled completion of the following:
  • Replace light switches
  • Reset circuit breakers
  • Replace wall plug receptacles
  • Replace fluorescent light ballast
  • Replace electrical solonial valve
  • Replace small motors
  • Use test equipment; olumeter, voltage tester, amp probe
  • Unplug sinks, toilets, garbage disposals and drain lines
  • Repair or replace valves, gate, globe, ball, solenoid valves
  • Replace washer, gaskets, vacuum breakers, toilet seals
  • Implement Preventive Maintenance program to include:
  • HVAC PM Program
  • Public Areas Walk Through Check List Assignments
  • Spa/Pools Daily
  • Check generator weekly and extinguishers monthly
  • Monitor and maintain all laundry equipment.
  • Monitor and maintain all kitchen equipment.
  • Maintain guestrooms using rooms preventive maintenance program punch list.
  • Change air conditioning filters every three months.
  • Check HVAC equipment; change filters, belts, bearings and lubricate as necessary; also check for unusual noise or vibration, adjusting as necessary.
  • Change or repair locks as needed.
  • Delegate the cutting of keys for key inventory.
  • Wear a radio and respond promptly to any requests made for problems, assistance, or emergency work orders.
  • Maintain knowledge of hotel safety procedures and ensure application of such.
  • Respond as part of first response team to any early warning or major fire alarm.
  • Performs P.M. duties as requested by the P.M. program.
  • Ensure to pass of information to the next shift.
  • Communicate additions or changes to the assignments as they arise throughout the shift; identify situations, which compromise the department's standards and delegate these tasks.
  • Assist staff with their job functions where needed to ensure optimum standards and efficient operation.
  • Monitor and handle guest complaints ensuring guest satisfaction.
  • Complete all paperwork and closing duties before leaving; review status of assignments and any follow-up action with manager and/or on-coming supervisor.
  • All other duties as required.
QUALIFICATIONS
  • Experience: Minimum two years of experience in building maintenance, with basic skills in electrical, plumbing and refrigeration.
Essential Requirements:
  • Able to perform strenuous manual labor. This position requires the ability to bend, climb and lift or move heavy objects and equipment as needed.
  • Position requires lifting (up to 50 pounds) and moving moderate sized equipment.
  • Ability to climb ladders as needed for painting assignments & maintenance work and property repairs.
  • Ability to operate power tools and equipment safely. Incumbents will be required to work a flexible schedule which can include AM/PM, weekend and holiday shifts.
  • Work will be completed indoors and outdoors in all weather conditions.
Education: High school diploma.

General Skills
  • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Technical Skills
  • Basic working knowledge of building maintenance, electrical, plumbing and refrigeration equipment; working knowledge of plumbing practices, electrical practices, local fire standards, local mechanical construction practices, program, blue prints and plumbing and wiring schematics, power and hand tools, etc. as it relates to the technical trades; staff, prioritize and organize work assignments, in the operation, maintenance and repair of equipment; participate in staff training provide feedback, be a clear thinker in pressure situations and exercise good judgment, focus attention to details, maintain confidentiality of hotel guests and pertinent hotel information, work with minimal supervision, troubleshoot and use alternatives in emergency situations, understand guest inquiries, provide responses and interact positively.
Additional responsibilities
  • Schedule - Flexible schedule which requires AM, PM, Weekends and Holiday Shifts.
  • Work Environment - The Engineer will work indoors and outdoors in all weather conditions.
  • Physical Demands - Ability to climb ladders, and work in all elevations including roof tops or ground level. Must be able to lift and carry 50lbs.
  • Other Requirements - Must be able to work independently or as part of the Engineering team.
  • Must be able to communicate in English both written and verbal formats.
  • Safety - Must be able to work safely and operate machinery following safe work practices at all times.