Vice President of Global HR Service Delivery

Vice President of Global HR Service Delivery About the Company Globally-recognized provider of payment technology services Industry Financial Services Type Public Company Founded 1967 Employees 10,001+ Categories Information Technology & Services Technology Financial Services Accept Payments FinTech Financial Technology Global Payments Merchant Services Payment Technology Sales Agents Software Solutions Technology Enabled Specialties payments payment technology ecommerce merchant services financial services omnichannel payments cross-border payments integrated payments financial technology software solutions point of sale mobile payments digital wallets online payments unified commerce contactless payments embedded fintech issuing mobile point of sale fintech issuer solutions and b2b payments Business Classifications B2B SAAS Enterprise ISP About the Role The Company is seeking a Vice President of Global HR Service Delivery to lead the implementation and oversight of HR processes that span the entire team member lifecycle on a global scale. The successful candidate will be responsible for developing and executing the HR service delivery strategy in alignment with business goals, ensuring the efficient and effective delivery of HR services, and maintaining a focus on the team member experience. This role requires a leader who can drive a culture of excellence, identify opportunities for continuous improvement, and collaborate with HR leadership to integrate HR services with broader HR initiatives. Applicants must have a strong knowledge of HR legislation, employment law, and HR systems, with a preference for experience in Workday. The role demands the ability to coordinate with diverse stakeholders, lead large-scale HR programs in a global environment, and operate with a sense of urgency in a fast-paced setting. The ideal candidate will have over 15 years of experience in HR, particularly in HR operations or shared services, and at least 5 years in a leadership role within HR, preferably in HR service delivery. A Bachelor's degree in HR, business administration, or a related field is required. The Vice President will also be responsible for ensuring the team's compliance with regional regulatory requirements, employment laws, and corporate policies, as well as implementing performance metrics to measure and improve operational performance. Hiring Manager Title Senior Vice President, HR Service Enablement Travel Percent Less than 10% Functions Human Resources Operations

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