Microsoft
SR Cloud Solution Architect- Bilingual
Microsoft, Reno, Nevada, United States, 89550
Overview:
As a Data/AI Cloud Solution Architect in the Retail and Consumer Goods (RCG) space, you will play a pivotal role in guiding our customers along their digital transformation. Our Customer Success team works hands-on with the largest RCG customer executives and stakeholders to drive business outcomes leveraging Microsoft solutions. We advise and build proof of concepts, pilots, and production systems using our expertise. Leveraging your Data and AI technical subject matter expertise, you will lead technical conversations with customers and Microsoft colleagues, driving value to their organization. This role is up to 100% work from home, with occasional travel to customer sites. The ideal candidate will have experience in customer-facing roles and proven success leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management, and Developers. They also must have experience turning those designs and architectures into solutions through hands-on development, driving Data Platform, Advanced Analytics, and AI solutions to production.
Responsibilities: Customer-Centric Approach:
Understand customers' overall data estate, business priorities, and IT success measures. Innovate with Data and AI solutions
that drive business value. Ensure Solution Excellence:
Deliver solutions with high performance, security, scalability, maintainability, repeatability, reusability, and reliability upon deployment. Gather insights from customers and partners. Facilitate scalable delivery
through strong technical program management utilizing a factory model/approach; driving program awareness and demand across the regional areas. Drive Consumption Growth:
Develop opportunities to enhance Customer Success and help customers extract value from their Microsoft investments. Unblock Customer Challenges:
Leverage subject matter expertise to identify resolutions for customer blockers. Follow best practices and utilize repeatable IP. Build repeatable IP
and assets that create velocity in deployment and drive customer value from their investments. Continuously look to improve upon these assets utilizing the best of field inputs. Architect Data and AI Solutions:
Apply technical knowledge to design solutions aligned with business and IT needs. Create innovation with Data and AI roadmaps, lead and build POCs and MVPs, and ensure long-term technical viability. Technical Leadership:
Advocate for Customers: Share insights and best practices, collaborate with the Engineering team to address key blockers, and influence product improvements, roadmap, and feature prioritization. Continuous Learning:
Stay updated on market trends, collaborate with the Data and AI technical communities, and educate customers about the Azure Data and AI platforms. Accelerate Outcomes:
Along with field teams, share expertise, contribute to IP creation, and promote reusability to accelerate customer success, as well as collate feedback on assets to drive improvement and leverage field teams' inputs. Other: Embody our culture and values.
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As a Data/AI Cloud Solution Architect in the Retail and Consumer Goods (RCG) space, you will play a pivotal role in guiding our customers along their digital transformation. Our Customer Success team works hands-on with the largest RCG customer executives and stakeholders to drive business outcomes leveraging Microsoft solutions. We advise and build proof of concepts, pilots, and production systems using our expertise. Leveraging your Data and AI technical subject matter expertise, you will lead technical conversations with customers and Microsoft colleagues, driving value to their organization. This role is up to 100% work from home, with occasional travel to customer sites. The ideal candidate will have experience in customer-facing roles and proven success leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management, and Developers. They also must have experience turning those designs and architectures into solutions through hands-on development, driving Data Platform, Advanced Analytics, and AI solutions to production.
Responsibilities: Customer-Centric Approach:
Understand customers' overall data estate, business priorities, and IT success measures. Innovate with Data and AI solutions
that drive business value. Ensure Solution Excellence:
Deliver solutions with high performance, security, scalability, maintainability, repeatability, reusability, and reliability upon deployment. Gather insights from customers and partners. Facilitate scalable delivery
through strong technical program management utilizing a factory model/approach; driving program awareness and demand across the regional areas. Drive Consumption Growth:
Develop opportunities to enhance Customer Success and help customers extract value from their Microsoft investments. Unblock Customer Challenges:
Leverage subject matter expertise to identify resolutions for customer blockers. Follow best practices and utilize repeatable IP. Build repeatable IP
and assets that create velocity in deployment and drive customer value from their investments. Continuously look to improve upon these assets utilizing the best of field inputs. Architect Data and AI Solutions:
Apply technical knowledge to design solutions aligned with business and IT needs. Create innovation with Data and AI roadmaps, lead and build POCs and MVPs, and ensure long-term technical viability. Technical Leadership:
Advocate for Customers: Share insights and best practices, collaborate with the Engineering team to address key blockers, and influence product improvements, roadmap, and feature prioritization. Continuous Learning:
Stay updated on market trends, collaborate with the Data and AI technical communities, and educate customers about the Azure Data and AI platforms. Accelerate Outcomes:
Along with field teams, share expertise, contribute to IP creation, and promote reusability to accelerate customer success, as well as collate feedback on assets to drive improvement and leverage field teams' inputs. Other: Embody our culture and values.
#J-18808-Ljbffr