Retail Front End Supervisor - Lakewood

About the role As a store Supervisor, you support the store management team to maintain Total Wine & More’s brand by delivering best-in-class service, selection, and value to our customers. You will oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager. The store Supervisor is also directly involved in promoting Total Wine & More products and services to our customers and may serve in a team member capacity to support the merchandiser/stock associates and cashiers. You will report to the store management team. Join us to become an industry expert in a fun and thriving retail company! You will Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services Create and foster a sales-focused environment through the development of team members Open and close the store Help with training and leadership of team members Oversee cashier, merchandising, and sales floor activities Participate in wine, spirits, and beer training to become familiar with Total Wine & More’s products Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc. What we're looking for 21 years of age or older Ability to work a full-time schedule as business requires Experience using technology applicable to the position and access information necessary to complete daily responsibilities 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers or team Strong interpersonal

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