RCAP Solutions, Inc.
HUD-Certified Housing Counselor RCAP Solutions Housing
RCAP Solutions, Inc., Worcester, Massachusetts, us, 01609
Summary:
The Housing Counseling and Search Specialist is responsible for assisting clients with a wide range of housing issues including but not limited to: tenant issues, landlord issues, apartment/housing search, homeownership including first-time home buying & post-purchase counselling. The Housing Counselling and Search Specialist for HCEC will be responsible for providing information and referral services, brief counselling and in some cases more in-depth counselling in the following areas: family budget and financial fitness, tenant rights and responsibilities, homeownership obligations and responsibilities, landlord obligations under Massachusetts law and best practices and intense housing search advocacy. Responsibilities: Provide housing program and services information and referral services to walk-ins, phone clients, and others seeking services. Assist with short-term counselling and information for clients in the following areas: budget counselling, money management and credit rebuilding, tenant/landlord rights and responsibilities, housing search, fair housing and discrimination laws/complaints, federal and state rental assistance programs, housing court advocacy, and community development endeavors. Schedule, coordinate and assist with workshops and training sessions on landlord/tenant rights and responsibilities, lead paint issues (removal and law), abatement, health and safety issues and laws, code violations (sanitary, structural, etc.), first-time homebuyers’ education and housing search strategies. Arrange for and negotiate assistance for landlords/tenants in order to mediate disputes and negotiate agreements that avoid tenant displacement and potential homelessness. Assist in the preparation of all required program reports; ensure timely and accurate data input with various databases. Build relationships with individual clients, property managers, landlords, realtors, and community agencies, and maintain/update housing search lists. Remain current in trends affecting counselling & training efforts. Requirements: Associates Degree in Human Services or related field or equivalent; B.S/B.A. preferred. HUD-Certified. Minimum 2 years applicable experience in social services case management and/or knowledge of housing including landlord/tenant rights and responsibilities and homeownership experience. Some experience in business or customer service preferred; strong computer skills are a necessity including MS Word, Excel, Outlook, etc. Ability to learn databases. Ability to multitask and work in a fast-paced environment. Bilingual/Spanish preferred. Benefits: Competitive compensation. Medical, Dental, Vision, LTD, and Life Insurance. Flexible Spending Account and Health Savings Account. Competitive vacation and sick time. 14 paid holidays. 403(b) plan RCAP Contribution and Match. Pay: $25.00 – $28.00 per hour. To Apply: Click below to email your resume and cover letter to our Human Resources department.
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The Housing Counseling and Search Specialist is responsible for assisting clients with a wide range of housing issues including but not limited to: tenant issues, landlord issues, apartment/housing search, homeownership including first-time home buying & post-purchase counselling. The Housing Counselling and Search Specialist for HCEC will be responsible for providing information and referral services, brief counselling and in some cases more in-depth counselling in the following areas: family budget and financial fitness, tenant rights and responsibilities, homeownership obligations and responsibilities, landlord obligations under Massachusetts law and best practices and intense housing search advocacy. Responsibilities: Provide housing program and services information and referral services to walk-ins, phone clients, and others seeking services. Assist with short-term counselling and information for clients in the following areas: budget counselling, money management and credit rebuilding, tenant/landlord rights and responsibilities, housing search, fair housing and discrimination laws/complaints, federal and state rental assistance programs, housing court advocacy, and community development endeavors. Schedule, coordinate and assist with workshops and training sessions on landlord/tenant rights and responsibilities, lead paint issues (removal and law), abatement, health and safety issues and laws, code violations (sanitary, structural, etc.), first-time homebuyers’ education and housing search strategies. Arrange for and negotiate assistance for landlords/tenants in order to mediate disputes and negotiate agreements that avoid tenant displacement and potential homelessness. Assist in the preparation of all required program reports; ensure timely and accurate data input with various databases. Build relationships with individual clients, property managers, landlords, realtors, and community agencies, and maintain/update housing search lists. Remain current in trends affecting counselling & training efforts. Requirements: Associates Degree in Human Services or related field or equivalent; B.S/B.A. preferred. HUD-Certified. Minimum 2 years applicable experience in social services case management and/or knowledge of housing including landlord/tenant rights and responsibilities and homeownership experience. Some experience in business or customer service preferred; strong computer skills are a necessity including MS Word, Excel, Outlook, etc. Ability to learn databases. Ability to multitask and work in a fast-paced environment. Bilingual/Spanish preferred. Benefits: Competitive compensation. Medical, Dental, Vision, LTD, and Life Insurance. Flexible Spending Account and Health Savings Account. Competitive vacation and sick time. 14 paid holidays. 403(b) plan RCAP Contribution and Match. Pay: $25.00 – $28.00 per hour. To Apply: Click below to email your resume and cover letter to our Human Resources department.
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