Apple
Device Services - Lab Engineer
Apple, Santa Clara, California, us, 95053
Device Services - Lab Engineer
Santa Clara, California, United States
Software and Services
The Device Services (DS) Infrastructure team is seeking a results driven and meticulously organized lab engineer. We manage a fleet of thousands of Apple devices used in a centralized, automated test system which is a critical tool used by engineers developing for iOS, watchOS, tvOS, and macOS. This position will provide the opportunity to work with the latest Apple hardware and software and be part of a rapidly growing organization. In this position, you will be responsible for supporting lab automation used by Software Engineering testing code changes to components.
Description
We are looking for a motivated and service oriented individual, who loves working on infrastructure. You must enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth, teamwork and innovation. Some of your day to day activities will include:
Maintaining a fleet of thousands of iOS/macOS devices and peripherals across multiple labs
Ensure devices and systems are up and available for testing
Provisioning and deployment of released/unreleased hardware
Debugging and troubleshooting device hardware/software failures
Developing scripts and automation for managing machine configuration and software deployment
Provide support to engineering in debugging systems
Minimum Qualifications
5+ years experience administrating software services in Unix environment and automated provisioning of systems
Experience with shell scripting or Python
Knowledge of Puppet, Ansible or other configuration management tools
Familiarity with Git or other source control systems
Excellent communication skills are a requirement due to the high level of interaction with engineering teams, management, and other organizations within Apple
Creative thinker and strong problem solver with meticulous attention to detail
Key Qualifications
Preferred Qualifications
Experience working in fast paced engineering environments
Experience working with RESTful services
Core understanding of LAN network infrastructure
Experience with common data center infrastructure (HVAC, power distribution, copper and fiber cabling, rack types and capacities etc…)
Experience with using/administrating macOS, iOS
Education & Experience
BS degree in technical field, such as Computer Science or Engineering or equivalent work experience
Additional Requirements
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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Santa Clara, California, United States
Software and Services
The Device Services (DS) Infrastructure team is seeking a results driven and meticulously organized lab engineer. We manage a fleet of thousands of Apple devices used in a centralized, automated test system which is a critical tool used by engineers developing for iOS, watchOS, tvOS, and macOS. This position will provide the opportunity to work with the latest Apple hardware and software and be part of a rapidly growing organization. In this position, you will be responsible for supporting lab automation used by Software Engineering testing code changes to components.
Description
We are looking for a motivated and service oriented individual, who loves working on infrastructure. You must enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth, teamwork and innovation. Some of your day to day activities will include:
Maintaining a fleet of thousands of iOS/macOS devices and peripherals across multiple labs
Ensure devices and systems are up and available for testing
Provisioning and deployment of released/unreleased hardware
Debugging and troubleshooting device hardware/software failures
Developing scripts and automation for managing machine configuration and software deployment
Provide support to engineering in debugging systems
Minimum Qualifications
5+ years experience administrating software services in Unix environment and automated provisioning of systems
Experience with shell scripting or Python
Knowledge of Puppet, Ansible or other configuration management tools
Familiarity with Git or other source control systems
Excellent communication skills are a requirement due to the high level of interaction with engineering teams, management, and other organizations within Apple
Creative thinker and strong problem solver with meticulous attention to detail
Key Qualifications
Preferred Qualifications
Experience working in fast paced engineering environments
Experience working with RESTful services
Core understanding of LAN network infrastructure
Experience with common data center infrastructure (HVAC, power distribution, copper and fiber cabling, rack types and capacities etc…)
Experience with using/administrating macOS, iOS
Education & Experience
BS degree in technical field, such as Computer Science or Engineering or equivalent work experience
Additional Requirements
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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