ASM International
Senior Field Process Engineer
ASM International, Hillsboro, Oregon, United States, 97104
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion, and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
As a member of the Key Account organization of the Global Sales and Services business unit, the Field Process Engineer is the on-site process application expert to support the customer in expanding ASM film opportunities on our installed products. In this role, he/she drives the process development projects and new product introductions with the customer. The Field Process Engineer is a technical bridge between the customer process development teams and the Business Unit Process Application Development Team.
Accountability in this role is critical. The Field Process Engineer is a key customer interface and must demonstrate responsibility, authority, and proper communication when interacting with the customer at all times. Delivering customer satisfaction is a key objective of this role.
Key Responsibilities
New Product Introduction (NPI):
Undergoes training with the Business Unit to build expertise on newly developed deposition processes (plasma CVD and plasma ALD) and hardware. Owns the introduction/transfer of these processes to the customer site. Work closely with the field hardware teams and Business Unit to support and troubleshoot issues on new products, including developing proposals for equipment and process design improvements, as well as conducting those experiments in conjunction with the customer. Documents learnings during NPI and works with the Business Unit to ensure learnings are incorporated in future IQ/hardware/process rollout packages. Documents the learnings for subsequent knowledge transfer to the local service team at manufacturing sites. Process and Equipment knowledge, troubleshooting skills, and escalation leadership are key to ensuring the success of NPI equipment at the customer site. Able to use common materials characterization techniques such as SEM, EDAX, TXRF, and SIMS to solve problems.
Support Customer deposition processes and hardware development (both new development and continuous improvement projects, CIP). Works closely with the Customer to design and conduct experiments to meet the Customer’s need (new development, device integration, CIP, troubleshooting). Works with the customer to develop new opportunities for ASM processes and hardware introduction at the Customer site. Education/Experience/Skills Requirements Bachelor, Masters or PhD in chemistry, physical chemistry, chemical engineering, materials science, or physics. Education and/or experience with processing, developing and characterizing thin films deposited in plasma-enhanced ALD or plasma-enhanced CVD. Experience with semiconductor device applications, vacuum techniques, film characterization and metrology techniques, and thin film ALD deposition processes and equipment. Preference will be given to candidates who have a demonstrated history of optimizing film deposition and process development, preferably with ASM ALD, PEALD, PECVD, Epitaxy, or Vertical Furnace LPCVD equipment. Experience designing and conducting experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using DOEs and statistical methods. Ability to travel, as necessary and possibly for extended periods of time, to Japan and Korea for training and technical engagement, as well as to the Customer sites, as needed. The primary Customer focus will be at a site in Hillsboro, Oregon. In some cases (tool qualifications or escalations), additional hours and working weekends will be required. Understanding of the Intellectual Property boundaries between ASM and the Customer and be able to maintain IP, as appropriate, during all external and internal interactions. Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs in a direct and concise manner. Apply today to be part of what’s next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect. ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law. ASM is hiring! Review all of the job details and apply today: #J-18808-Ljbffr
Undergoes training with the Business Unit to build expertise on newly developed deposition processes (plasma CVD and plasma ALD) and hardware. Owns the introduction/transfer of these processes to the customer site. Work closely with the field hardware teams and Business Unit to support and troubleshoot issues on new products, including developing proposals for equipment and process design improvements, as well as conducting those experiments in conjunction with the customer. Documents learnings during NPI and works with the Business Unit to ensure learnings are incorporated in future IQ/hardware/process rollout packages. Documents the learnings for subsequent knowledge transfer to the local service team at manufacturing sites. Process and Equipment knowledge, troubleshooting skills, and escalation leadership are key to ensuring the success of NPI equipment at the customer site. Able to use common materials characterization techniques such as SEM, EDAX, TXRF, and SIMS to solve problems.
Support Customer deposition processes and hardware development (both new development and continuous improvement projects, CIP). Works closely with the Customer to design and conduct experiments to meet the Customer’s need (new development, device integration, CIP, troubleshooting). Works with the customer to develop new opportunities for ASM processes and hardware introduction at the Customer site. Education/Experience/Skills Requirements Bachelor, Masters or PhD in chemistry, physical chemistry, chemical engineering, materials science, or physics. Education and/or experience with processing, developing and characterizing thin films deposited in plasma-enhanced ALD or plasma-enhanced CVD. Experience with semiconductor device applications, vacuum techniques, film characterization and metrology techniques, and thin film ALD deposition processes and equipment. Preference will be given to candidates who have a demonstrated history of optimizing film deposition and process development, preferably with ASM ALD, PEALD, PECVD, Epitaxy, or Vertical Furnace LPCVD equipment. Experience designing and conducting experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using DOEs and statistical methods. Ability to travel, as necessary and possibly for extended periods of time, to Japan and Korea for training and technical engagement, as well as to the Customer sites, as needed. The primary Customer focus will be at a site in Hillsboro, Oregon. In some cases (tool qualifications or escalations), additional hours and working weekends will be required. Understanding of the Intellectual Property boundaries between ASM and the Customer and be able to maintain IP, as appropriate, during all external and internal interactions. Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs in a direct and concise manner. Apply today to be part of what’s next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect. ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law. ASM is hiring! Review all of the job details and apply today: #J-18808-Ljbffr