RingCentral, Inc
Security Operations Center Analyst
RingCentral, Inc, Belmont, California, United States, 94002
Security Operations Center Analyst:
Say hello to opportunities. It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
About this role: As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response, and threat intelligence program for RingCentral's global cloud service, corporate, and development environments. You will also collaboratively provide feedback to improve security operations processes, generate actionable analysis and threat intelligence from tools, logs, and other data sources, ensure strong documentation is in place to support ongoing SOC activities, and report your observations to other Security, Operations, and IT personnel.
Successful Candidates will:
Have proven skills in application security, security monitoring, incident response, and intrusion analysis. Have strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and data. Think critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skills. Demonstrate a track record of quality processes in their work history. Be strongly self-motivated with an aptitude for both individual and team-oriented work. Have experience following and refining standard operating procedures and playbooks.
Responsibilities:
Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environment. Engage teams within and outside of RingCentral to mitigate and resolve cases. Maintain relevant documentation and audit artifacts. Identify and track suspicious system activity. Identify trends and patterns, and present them to Security Engineers to enhance our processes and systems. This role participates in on-call rotations.
Qualifications / Requirements:
2+ years in security engineering, SRE, or SOC roles in a cloud services environment. Experience with SIEM. Experience investigating security incidents. Basic knowledge of AWS or GCP. Experience with IDS, case management, and related tools and practices. Experience with Linux, RedHat preferred. Basic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc. Knowledge of network, VoIP, and web-related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP).
Preferred Skills/Experience:
Any combination of the following certifications: GCIA, GCIH, GCFA, GNFA, GCFE, GASF, GICA GCTI, GPEN, GWAPT, GPYC, OSCP. Experience using Cloudflare, FirePower, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools. Knowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach events. Strong knowledge of Microsoft Windows. Experience automating security tasks, including scripting, programming, and/or SecDevOps. Experience working with global teams.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
If you are hired in Belmont, CA, the compensation range for this position is between $85,000 and $100,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. The salary may vary depending on your location, skills, and experience.
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Say hello to opportunities. It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
About this role: As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response, and threat intelligence program for RingCentral's global cloud service, corporate, and development environments. You will also collaboratively provide feedback to improve security operations processes, generate actionable analysis and threat intelligence from tools, logs, and other data sources, ensure strong documentation is in place to support ongoing SOC activities, and report your observations to other Security, Operations, and IT personnel.
Successful Candidates will:
Have proven skills in application security, security monitoring, incident response, and intrusion analysis. Have strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and data. Think critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skills. Demonstrate a track record of quality processes in their work history. Be strongly self-motivated with an aptitude for both individual and team-oriented work. Have experience following and refining standard operating procedures and playbooks.
Responsibilities:
Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environment. Engage teams within and outside of RingCentral to mitigate and resolve cases. Maintain relevant documentation and audit artifacts. Identify and track suspicious system activity. Identify trends and patterns, and present them to Security Engineers to enhance our processes and systems. This role participates in on-call rotations.
Qualifications / Requirements:
2+ years in security engineering, SRE, or SOC roles in a cloud services environment. Experience with SIEM. Experience investigating security incidents. Basic knowledge of AWS or GCP. Experience with IDS, case management, and related tools and practices. Experience with Linux, RedHat preferred. Basic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc. Knowledge of network, VoIP, and web-related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP).
Preferred Skills/Experience:
Any combination of the following certifications: GCIA, GCIH, GCFA, GNFA, GCFE, GASF, GICA GCTI, GPEN, GWAPT, GPYC, OSCP. Experience using Cloudflare, FirePower, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools. Knowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach events. Strong knowledge of Microsoft Windows. Experience automating security tasks, including scripting, programming, and/or SecDevOps. Experience working with global teams.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
If you are hired in Belmont, CA, the compensation range for this position is between $85,000 and $100,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. The salary may vary depending on your location, skills, and experience.
#J-18808-Ljbffr