Strategic Partner Ecosystem Manager

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. Strategic Partner Ecosystem Manager Why We Have This Role The Strategic Partner Ecosystem Manager is responsible for developing and maintaining strategic partnerships to drive business objectives and revenue growth. This role primarily focuses on managing relationships with Technology, Implementation, Strategic and GSI Partners. The individual in this position will play a key role in identifying and securing new partnership opportunities, negotiating contracts, and driving successful collaborations for the organization. PEM's are critical to the scale of pipeline generation and closed deals and successful delivery of our solution. How You'll Find Success Partnership GTM Execution: Develop and implement a strategic partnership GTM plan to grow the organization's market presence, revenue generation, and customer base. Identify and prioritize partnership revenue generating opportunities and collaborate with internal teams to leverage these partnerships effectively. Develop and deploy a joint partnership GTM strategy outlining objectives, gap resolution, and key revenue initiatives that will be the focus for the partnership. Cross-Functional Collaboration: Align internal and partner resources based on current needs and objectives of both organizations. This resource coordination includes legal, product, finance, sales, delivery support, XM Success, and executive alignment on both sides of the equation. Drive joint revenue initiatives between Qualtrics and our partners including: joint sales programs, co-sponsored events, and marketing content. Work with partners on creation of Intellectual Property and joint technology solutions. Create executive and internal alignment and operational cadence with leadership to drive joint strategic and revenue goals for both organizations. How You'll Grow Opportunity and Revenue Initiatives: Work directly with key strategic partners and internal stakeholders to define and execute on broad sales plays/motions and opportunity/deal specific strategy. Partner Opportunity Alignment: Identify and align Qualtrics key opportunities to partners that can help increase revenue. Understand and work through your partner's existing relationship and account lists. Advance inflight opportunities to drive revenue by understanding and presenting the Qualtrics/Partner value proposition to our joint customers. Opportunity Deal Support - Join and present on internal calls as needed to help advance deals and partner alignment. Advocate for partner success with AE/PSM. Reseller and OEM support - Build and deploy GTM and provide channel sales support for partners. Things You'll Do Collaborate with Qualtrics' Sales Management to identify, target, and contract with partners. Exceed assigned revenue quota on a quarterly and annual basis. Negotiate new partnership agreements and go-to-market constructs. Develop joint success plans with partners. Produce Monthly revenue forecasts for Ecosystem and sales leadership. Facilitate Quarterly Business Reviews with partners & key Qualtrics stakeholders. Onboard new partners and educate Qualtrics sales team regarding partnerships. Partner with Qualtrics' leadership to eliminate channel conflict. Train and influence partner sellers. Build and maintain positive relationships with strategic partners. Build relationships with Qualtrics' Marketing team. Liaise with Qualtrics' Legal Department to develop contracts for alliance and channel partner agreements. Participate in industry trade shows & events. Lead and refine partner specific operational processes and procedures. What We're Looking For On Your Resume You have 4+ years driving and managing tier-1 partner/alliances business initiatives within a SaaS Software environment. You have experience carrying and exceeding a revenue quota within the Healthcare Sector. You are an expert strategic alliance leader. You have technology knowledge that helps you engage with product groups within Qualtrics and partners. Relevant experience working with partner sales and IT functions. Direct SaaS Selling Experience preferred. Excellent written and verbal communication skills. Proven track record of driving revenue and consistent attainment to quota. Proven history of negotiating partnership pricing and contracts. You are open to travel - ~25%. 4 year University Degree BA or BS is preferred. Our Team's Favorite Perks and Benefits QMentorship Program matches you with a mentor inside Qualtrics. Amazing QGroup Communities for support, allyship, and advocacy. The Qualtrics Hybrid Work Model:

Our hybrid work model is elegantly simple: we all gather in the office three days a week. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

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