AHU Technologies Inc
Role:
Trainer Senior BSA
Client:
DC Gov Location:
Washington, DC (Hybrid) Job Description: Responsibilities:
Business analysis and process mapping Maintain comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize workflows that are supported by new software applications. Collaborate with Product Owners to understand business processes, watch demonstrations, and develop training material for staff using a sandbox. Identify channels to deliver training to staff, including videos, tipsheets, contextual help, and others. Training and organizational change management Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support. Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible. Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
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Trainer Senior BSA
Client:
DC Gov Location:
Washington, DC (Hybrid) Job Description: Responsibilities:
Business analysis and process mapping Maintain comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize workflows that are supported by new software applications. Collaborate with Product Owners to understand business processes, watch demonstrations, and develop training material for staff using a sandbox. Identify channels to deliver training to staff, including videos, tipsheets, contextual help, and others. Training and organizational change management Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support. Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible. Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
#J-18808-Ljbffr