Hilton Worldwide, Inc.
Pre-Arrival Rooms Coordinator - Hilton Los Angeles Airport
Hilton Worldwide, Inc., Los Angeles, California, United States, 90079
Job Description
Job Number:
Pre-Arrival Rooms Coordinator - Hilton Los Angeles Airport (HOT0B882) Work Locations
Hilton Los Angeles Airport 5711 W Century Blvd Los Angeles 90045 The Hilton Los Angeles Airport is looking for its next Pre-Arrival Coordinator. If you are interested in growing your career in Hospitality Front Desk, come join Hilton, voted the number one best place to work. What will I be doing? As a Pre-Arrival Rooms Coordinator, you would be responsible for controlling the room inventory and setting the front office up for success: Pre-assigning rooms to incoming reservations to ensure room type availability and to open opportunity for upsells. Awarding upgrades to incoming reservations (NOR1, HHonors) Greet and assist guests and respond to requests in a timely, friendly and efficient manner Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation Answering all Front Office phone calls in regards to reservations, credit card authorizations, VIPs & Site Visits. Communicate with Housekeeping, Sales & Events team on a continuous basis throughout the day. Oversee maintenance of office equipment Print all vouchers for any internet, breakfast, spa promotions. Perform other general office duties and assist with special projects, as needed. At least 1 year experience in Data Entry or Excel required. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.
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Pre-Arrival Rooms Coordinator - Hilton Los Angeles Airport (HOT0B882) Work Locations
Hilton Los Angeles Airport 5711 W Century Blvd Los Angeles 90045 The Hilton Los Angeles Airport is looking for its next Pre-Arrival Coordinator. If you are interested in growing your career in Hospitality Front Desk, come join Hilton, voted the number one best place to work. What will I be doing? As a Pre-Arrival Rooms Coordinator, you would be responsible for controlling the room inventory and setting the front office up for success: Pre-assigning rooms to incoming reservations to ensure room type availability and to open opportunity for upsells. Awarding upgrades to incoming reservations (NOR1, HHonors) Greet and assist guests and respond to requests in a timely, friendly and efficient manner Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation Answering all Front Office phone calls in regards to reservations, credit card authorizations, VIPs & Site Visits. Communicate with Housekeeping, Sales & Events team on a continuous basis throughout the day. Oversee maintenance of office equipment Print all vouchers for any internet, breakfast, spa promotions. Perform other general office duties and assist with special projects, as needed. At least 1 year experience in Data Entry or Excel required. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.
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