Brainlab Ltd.
Application Consultant Radiation Therapy
Brainlab Ltd., Minneapolis, Minnesota, United States, 55400
This role can be based in Chicago, Milwaukee, Minneapolis, Kansas City, or St. Louis.
Responsibilities:
Maximize product portfolio penetration into the existing install base. Maintain complete transparency of responsible Radiotherapy install base. Work with Area Sales Managers to design and implement upgrade paths for complete install base. Document upgrade projects for existing install base in Salesforce. Update clinical usage reports for each account in Salesforce quarterly. Document quarterly upgrade status and strategy on complete install base. Actively work and promote regional meetings for your respective region. Become proficient in the On-Site Applications Training (OAT) Courses for Exactrac. Be a certified expert to assist customers with all aspects of elements. Be a certified expert to assist customers with Exactrac Case coverages. Provide focused support post-installation for both elements and ExacTrac to ensure confidence and utilization in the product. Visit all Brainlab Radiotherapy accounts in the region a minimum of three times per year with primary goals of maximizing utilization and understanding the utilization of platforms by indication. Become an expert on your RT install base. Liaison for RT peer-to-peer discussions. Lead Element software update installation for the respective region as directed. Support the Regional Marketing Manager in acquiring information from RT sites needed for marketing projects and initiatives. Constantly communicate with the Regional Marketing Manager, providing feedback on product development based on market surveillance and communications with sales and customers. Meet Salesforce.com expectations regarding documentation of contacts, complaint handling, and case management. Assist in Market Transparency through documentation in Salesforce. Support pre-sales activities as Application Expert in presentations, evaluations, and customer meetings. Be proficient in all aspects of quotebase and configuration of technology. Coordinate and/or assist in on-site visitations of other customers at key centers. Assist sales and take responsibility for product demonstrations during site visits. Assist sales in presentations when help is needed with key accounts. Focus on penetration of all radiotherapy/radiosurgery products into global top 300 target accounts. Timely completion of own projects. Establish close personal bonds with all radiotherapy users within the region. Identify customers that are underutilizing installed applications. Provide data and set quantitative objectives and implement action plans. Facilitate publication of studies/presentations at congresses. Develop and manage install base for the respective region and document activities and outcomes for the install base. Assist in coordination of training courses for the respective region. Coordinate pre-sales training to prospective customers. Act as a Brainlab expert for responsible sales counterparts. Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners, and other Brainlab employees. Set a professional example within the company.
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Maximize product portfolio penetration into the existing install base. Maintain complete transparency of responsible Radiotherapy install base. Work with Area Sales Managers to design and implement upgrade paths for complete install base. Document upgrade projects for existing install base in Salesforce. Update clinical usage reports for each account in Salesforce quarterly. Document quarterly upgrade status and strategy on complete install base. Actively work and promote regional meetings for your respective region. Become proficient in the On-Site Applications Training (OAT) Courses for Exactrac. Be a certified expert to assist customers with all aspects of elements. Be a certified expert to assist customers with Exactrac Case coverages. Provide focused support post-installation for both elements and ExacTrac to ensure confidence and utilization in the product. Visit all Brainlab Radiotherapy accounts in the region a minimum of three times per year with primary goals of maximizing utilization and understanding the utilization of platforms by indication. Become an expert on your RT install base. Liaison for RT peer-to-peer discussions. Lead Element software update installation for the respective region as directed. Support the Regional Marketing Manager in acquiring information from RT sites needed for marketing projects and initiatives. Constantly communicate with the Regional Marketing Manager, providing feedback on product development based on market surveillance and communications with sales and customers. Meet Salesforce.com expectations regarding documentation of contacts, complaint handling, and case management. Assist in Market Transparency through documentation in Salesforce. Support pre-sales activities as Application Expert in presentations, evaluations, and customer meetings. Be proficient in all aspects of quotebase and configuration of technology. Coordinate and/or assist in on-site visitations of other customers at key centers. Assist sales and take responsibility for product demonstrations during site visits. Assist sales in presentations when help is needed with key accounts. Focus on penetration of all radiotherapy/radiosurgery products into global top 300 target accounts. Timely completion of own projects. Establish close personal bonds with all radiotherapy users within the region. Identify customers that are underutilizing installed applications. Provide data and set quantitative objectives and implement action plans. Facilitate publication of studies/presentations at congresses. Develop and manage install base for the respective region and document activities and outcomes for the install base. Assist in coordination of training courses for the respective region. Coordinate pre-sales training to prospective customers. Act as a Brainlab expert for responsible sales counterparts. Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners, and other Brainlab employees. Set a professional example within the company.
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