Account Manager - Caribe Territory (Luxe Division)

Job Title: Account Manager

Division: Luxe

Location: Miami, FL

Reports To: Division Director - Luxe

Territory: Caribe Territory

Who We Are:

For more than a century, L'Oral has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oral Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancme, Yves Saint Laurent and Giorgio Armani.

What You Will Learn:

The Account Manager is responsible for the sell-in and sell-out of a forecasted dollar volume and mix products in the assigned retail accounts for all Luxury brands. Act as key liaison between brand and the assigned accounts(s). Interact with buying office in all aspects of the ordering process to ensure the company's net and retail goals are accomplished. Play and instrumental role in the planning and execution of marketing initiatives for each account.

Job Responsibilities:

• Responsible for achieving net and retail sales goals for entire account(s).
• Compile all daily, weekly and monthly net and retail sales reports including competitive retail reports and mix business for the assigned brands.
• Participate in forecasting sales for new sku's within the retailer ordering systems.
• Responsible for the overall stock levels and ensure appropriate product mix of stock is available in the stores by assuring timely ordering, proactively monitoring, and resolving low or out of stock conditions. Control and update stock and sales plan, product and returns. Manage promotional order process, from purchase order to shipment.
• Manage promotional order process for assigned brands, from purchase order to shipment.
• Actively participate in open to buy negotiation along with Division Director.
• Responsible for preparing account meeting information in conjunction with Division Director and Brand Managers.
• Work in conjunction with Division Director, and Brand Managers to establish the promotional strategies for the business, input the agreed upon contracts as well as maintain the advertising budget.
• Builds strong, influential partnerships with buyers to maximize space and visual priority, full stock conditions and the retailer's contribution to advertising and sales enhancing events. Negotiate additional spaces in store specific high peak seasons.
• Communicate and follow up on all necessary business information from buying offices to Division Director, and Brand Managers.
• Establish strong working partnerships with Retailers and Division Director as well as people from the corporate office to acquire key resources, obtain problem-solving advice and take advantage of assistance highly critical situations.
• Complies with all Company policies and procedures, including but not limited to employee manual, ethical standards, health, safety, and security procedures.
• Perform any other job-related duties as required or that may arise in the future.

What We Are Looking For:

Required Qualifications:

• Education: Bachelor's degree in business administration, Marketing, or related field required.
• Years of Experience: 5+ years of proven experience in beauty or retail sales management.
• Language: Fully Bilingual (Spanish and English)
• Job Specific Experience/Skills:
• Field experience in sales position
• Strong persuasion and negotiation skills.
• Analytical in approach to identifying opportunities.
• Strong analytical skills and data-driven thinking.
• Analytical in approach to identifying opportunities Must effectively monitor, analyze, interpret, and communicate business information.
• Must possess strong presentation and organizational skills.
• Ability to establish strong working relationship with buying groups.
• Reasons from multiple perspectives, makes decisions.
• Technical Skills: Proficient in Microsoft Office programs including Excel, Power Point and business applications.
• Travel: This position may require traveling of 25%.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job, the employee spends specific time in the following physical activities:
•Stand: 1/3 to 2/3
•Walk: 1/3 to 2/3
•Sit: Over 2/3

• Talk or hear: Over 2/3

Also, the employee lifts specific weight following safety guidelines and policies established by the Company.

• Lift up to 10 pounds: Under 1/3
• Lift up to 25 pounds: None
• Lift up to 50 pounds: None

Preferred Qualifications:

• Excellent communication skills (Written and verbal).
• Excellent problem/resolution skills and an understanding of when, how, and where to escalate cases as required to meet defined objectives.
• Must be able to work in a fast-paced dynamic environment, under pressure, and with a high degree of professionalism.
• Must be comfortable in an environment of changing technologies and processes and demonstrate flexibility in adjusting to new ways of working.

• Conveys energy, focuses on results, acts with integrity.
• Shows curiosity, imagines creative solutions, promotes team creativity.

• Demonstrates entrepreneurship.

• Strong teamwork skills with the ability to collaborate on projects involving other functions.
• In depth sensitivity to our mtier

What's In It For You:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oral's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don't meet every single requirement? At L'Oral, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's