Sales Manager

Description

Summary:

Responsible for staffing, training, supervising, motivating staff so that sales volumes are met.

Essential Duties:

• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect vehicle sales.
• Strives for harmony and teamwork with all other departments.
• Establishes and maintains an effective customer traffic control and follow-up system than ensures all customers are served, recorded and follow-up with.
• Evaluate and approve all requests for dealer transfers and swaps based on established guidelines.
• Assist sales personnel with complex sales negotiations or product supports requests.
• Ensures that the showroom, office, and vehicle lots are maintained in a clean, safe, and attractive manner at all times.
• Establishes annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
• Ensures CSI goals are met.
• Ensures all buyers are turned over to the F&I Manager
• Administers and monitors factory-sponsored programs.
• Displays, merchandises, and promotes new and/or used vehicles.
• Reviews market analyses and sales reports to determine customer needs, volume potential, and develops sales campaigns to accommodate the goals of the dealership.
• Analyzes and controls expenditures to conform to udgetary requirements.
• Ensures that the Sales Department is operated prudently, and for the benefit of the dealership, its employees, customers, and the community at large.
• Ensure ethical behavior is conducted at all times.
• Serves as a liaison between sales department and other departments.
• Secure the facility.

Marginal Duties:

• Maintains professional appearance.
• Maintain a clean and professional workstation.
• Other duties as assigned

Supervisory Responsibilities:

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• 2 years management experience preferred.
• 3-5 years sales experience.
• Demonstrated abilities in leadership and management.
• Experience with inventory control, cost levels, advertising, marketing and merchandising of vehicles.
• Understands laws and regulations relating to personnel and consumers.

Skills and Abilities:

• Excellent human relations skills.
• Ability to train and motivate a diverse workforce to achieve the highest levels of performance.
• Knowledge of financing for automotive products.
• Knowledge of appraisal techniques and deprecation values.
• Ability to perform basic math functions include analytical ratios and formulas related to business applications.
• Excellent written and oral communication.

Certificates, Licenses, Registrations:

• Must have a valid Oregon or Washington driver's license and have and maintain an acceptable, safe driving record

Physical Demands:

• The position is constantly engaged in talking and listening.
• Ability to endure long hours at various tasks and to handle high stress situations.
• Standing and walking are frequently required.
• The position incumbent is not normally required to perform physical activities beyond those demanded in a normal office situation.

Work Environment:

• The position is in a normal office setting with limited noise.
• Exposed to outside weather conditions.