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Global Channel Management

CRM Marketing Manager

Global Channel Management, New York, NY, United States


About the job CRM Marketing Manager

CRM Marketing Manager needs 5 years experience in Marketing or Advertising field.

CRM Marketing Manager requires:

  • Degree or equivalent experience in Marketing or Advertising field.
  • 5+ years of experience where the desired knowledge and skills have been developed and demonstrated.
  • In-depth marketing knowledge, including consumer-centric initiative development, creative and marketing communications development, and in-market execution
  • Strong interpersonal skills; ability to collaborate with a variety of team members and levels in a matrix organization
  • Strong verbal and written communication skills; experience gaining alignment to ideas at all levels.
  • Strong analytic skills with experience in developing marketing plans by integrating consumer research and a variety of data types and sources.
  • Strong project management and prioritization skills with a clear focus on results in a fast-paced dynamic environment
  • Experience or exposure to common tools in this space is a plus (Salesforce Marketing Cloud or like, Oracle Responsys or like, IBM Unica or like)
CRM Marketing Manager duties:
  • Manages the strategic development of a customer-centric, loyalty-based approach and CRM initiatives; focused on run-the-business.
  • Devises and implements strategies to deliver program goals.
  • Ensure that agreed Marketing Communications activity is managed to time and budget
  • Contribute to the development of customer strategies
  • Produce Annual and Quarterly Marketing Communications plan from the Marketing Plan supplied
  • Collaborates with global CRM team and cross-functional areas to execute and evolve the program