Enterprise Account Manager

The Opportunity

ChatLabs is revolutionizing how global enterprises drive ROI from their social media campaigns. Following recent investment, we're on an explosive growth trajectory, already trusted by luxury powerhouses like LVMH and consumer electronic leaders like Samsung. Our AI-powered platform creates hyper-personalized social-like experiences that deliver measurable improvements in engagement and conversion rates.

This is a rare opportunity to join a high impact team at the perfect moment - we have product-market fit, enterprise validation, fresh capital, and are now ready to accelerate. You'll work directly with our co-founder who leads all commercial activities, giving you unparalleled exposure and the chance to shape our go-to-market strategy during this critical growth phase.

Role Overview

Working directly alongside our commercially-focused co-founder, you'll be a key player in our expansion strategy. As an Enterprise Account Manager focusing on the US market, you'll build your own playbook while identifying, engaging, and closing high profile enterprise B2C brands. This is not a role for those who need hand-holding we're looking for autonomous hunters who want to make their mark in a fast-growing company.

Location

• Based in New York (hybrid)
• Remote flexibility within NY/NJ/CT tri-state area
• Occasional in-person meetings with enterprise clients
• Occasional industry event attendance such as NRF, SXSW & Shoptalk

Key Responsibilities

• Own your success: Build and execute your personal prospecting and closing strategies across the US market
• Drive the full sales cycle from prospecting to close with minimal oversight
• Develop and deliver tailored presentations that challenge prospects' existing approaches
• Learn directly from experienced founders who have built and scaled successful enterprises
• Take initiative in finding new ways to improve conversion rates and deal velocity
• Network within the New York marketing, ecommerce and media ecosystem

What We're Looking For

• Proven self-starter with 5 years of B2B SaaS sales experience in the US market
• Track record of exceeding quota through self-generated opportunities
• Experience selling to marketing, media and e-commerce teams
• Deep curiosity about social media marketing, content strategy, and e-commerce
• Strong knowledge of US media buying landscape and social media optimization
• Proficiency with CRM and outreach tools similar to Pipedrive and Lemlist
• Based in or willing to relocate to the New York metropolitan area

What Success Looks Like

• Consistently close 60k ARR deals within a 3 month sales cycle
• Generate 30% of pipeline through self-sourced opportunities
• Build and maintain a healthy pipeline of 3x quota
• Acquire new enterprise B2C brands
• Help scale existing enterprise client base by expanding in the US market
• Develop and share new best practices with the team
• Build strong relationships within the NY marketing community

Why ChatLabs?

• Work directly with founders and shape the future of a well-funded, fast-growing startup
• Join at the perfect time - product market fit proven with major enterprise clients
• Learn from leaders who have scaled successful businesses
• Competitive base salary + uncapped commission structure
• Clear path to earn significantly more based on performance
• Annual performance bonus potential
• Flexible work arrangement (hybrid)
• Modern tech stack and tools
• Access to New York's vibrant tech and marketing ecosystem

Our Values

• Hustle: We're builders and doers who make things happen
• Innovation: We question everything and find better ways
• Curiosity: We're always learning and pushing boundaries
• Ownership: We take responsibility for our success
• Growth Mindset: Status quo is not in our vocabulary

Why Now?

ChatLabs is at an inflection point. With fresh capital, enterprise validation from global brands, and a proven product, we're ready to scale. This role offers the perfect blend of stability and startup upside - you'll have the backing of established enterprise clients and investment, combined with the opportunity to make your mark in a rapidly growing company.

Ready to join us? Show us what sets you apart. Send your resume and tell us about:

1. Your most creative approach to landing a meeting with a hard-to-reach prospect
2. A time you completely reinvented your sales process and the results it drove
3. Your experience and network within the US marketing and media landscape
4. Why you're excited about joining a fast-growing startup at this stage