Strategic Account Manager

Job Title: Strategic Account Manager

Department: BU105 - Sales

Status: Full Time Exempt

Reporting To: Strategic Sales Manager

Position Purpose:

The Strategic Account Manager maintains and expands relationships with strategically important customers. This position is assigned a specific number of accounts and is responsible for representing the entire range of products and services that Harland Medical Systems offers.

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned customer accounts
• Maintain professional relationships with key customer personal already established
• Coordinate the involvement of company personnel to meet account performance objectives and customer expectations
• Meet assigned targets for sales volume and strategic objectives within accounts
• Proactively assess, clarify, and validate customer needs on an ongoing basis
• Lead solution development efforts that best address customer needs
• Support and/or perform other duties as required

Education, Qualifications & Experience:

• Bachelors Degree or equivalent
• Minimum 3 years of selling experience in medical industry preferred
• Excellent presentation skills
• Ability to manage multiple competing priorities
• Strong computer skills with competency in MS Office (Word, PowerPoint, Excel, Outlook)
• Detail-oriented, highly organized team player
• Excellent verbal, written and interpersonal communication skills
• Self-starter and motivated individual who works independently

Working Conditions and Health & Safety:

• Heated and air-conditioned office environment
• This position requires extensive travel.
• Employee is required to use appropriate PPE including, but not limited to, nitrile or latex gloves, lab coat, hair bonnet, shoe covers, beard cover, safety glasses, hearing protection, face shield, or respiratory mask while working in a lab or manufacturing space

Harland Medical Systems commitment to ensure employee health and safety is a priority. Personnel engaged in manufacturing shall obtain training required by ISO 13485, FDA 21 CFR part 820, FDA 21 CFR part 210 & 211, and Harland Medical Systems internal procedures, where deemed appropriate per assigned job functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee may be required to sit at the computer for long periods of time. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.