Clerical Associate-Level III-Provisional Appointment

Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Visit us at www.nyc.gov/html/hhc/lincoln. Job Description PURPOSE OF POSITION: This position is an administrative clerical position to manage the front desk of our Child and Adolescent Psychiatric Services outpatient mental health clinic. Duties include: • Schedule appointments in Epic for all clinicians. • Register and check in patients upon arrival for appts. • Complete check-outs of patients at end of visits - review DAR and perform EOD daily • Perform "scrubbing" of all scheduled appts to address any insurance/pt information errors • Data Entry and Maintains CAPS Databases. • Perform front desk duties including: responding to phone inquiries, registering patients, scheduling appointments, notifying clinical staff that patients are registered, managing intake and triage paperwork • Make reminder phone calls to patients daily • Assist staff with any requests for old medical records for chart review as needed. Provides copies of the medical records per the requests from the unit clinicians. • Scan documents into EMR as requested by clinicians. • Assist staff in making copies, scanning and faxing. • Assists in the distribution of various printed materials used in the clinic operations. • Retrieval of inter office mail from Central Administration/Department of Psychiatry • Other tasks as assigned by Clinical Director/Unit Chief and/or Coordinating Manger. Minimum Qualifications 1. A high school diploma or its educational equivalent; and 2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities. If you wish to apply for this position, please apply online by clicking the "Apply for Job" button or forward your resume, noting the above Job ID , to: Lincoln Medical & Mental Health Center Human Resources Department 234 Eugenio Maria De Hostos Blvd, (East 149th Street), 2nd Floor, Annex Bronx, NY 10451 Attn: Recruitment Unit NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20 hrs. per week Retirement Savings and Pension Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts College tuition discounts and professional development opportunities Multiple employee discounts programs