Manager, Adult Rehabilitative Services ( Residential )
Region Ten Community Services Board, Charlottesville, VA, United States
GENERAL STATEMENT OF RESPONSIBILITIES:
This is a exempt position in which the incumbent serves as a Program Manager for the Adult Rehabilitation Residential Substance Use Services. Under the direction of the Senior Director for Adult Rehabilitation services, the incumbent coordinates Center trainings, staffing, program services, receiving and processing referrals, administrative monitoring of policies and procedures, coordinating and assisting with facility issues or needs such as laundry, food, repairs, and fleet, and supervision of staff across crisis programming.
QUALIFICATIONS:
Two years mental health experience, two years administrative experience and two years supervisory experience required. Bachelor’s degree preferred. Licensure in a health-related field is preferred. In order to ensure the safe and efficient fulfillment of any travel on behalf of the board, a valid Virginia driver's license plus an acceptable driving record as issued by the Virginia Department of Motor Vehicles are required. For use of a personal vehicle to conduct Region Ten business, a certificate of valid personal automobile insurance must be provided. In addition, the incumbent must have at entry level the following knowledge, skills and abilities.
Knowledge of: the nature of serious mental illness in adults and mental illness with chemical abuse; crisis recognition, prevention, and management techniques; supervision principles; research issues and service models in the mental health field; treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning and services coordination; medical issues related to mental illness; substance abuse symptomology; medications - side effects; different types of assessments, planning; consumers' rights; local community resources and service delivery systems, including support services (e.g., housing, financial, social welfare, dental, transportation, communication, recreation, legal/advocacy), eligibility criteria and intake processes, termination criteria and intake processes, and general community resources (e.g., churches, clubs, self-help groups); types of mental health programs, services; effective oral, written and interpersonal communication principles and techniques; general principles of record documentation; the service planning process and major components of a service plan.
Skills in: staff supervision and leadership; developing cohesive team efforts; interviewing; observing, recording and reporting on an individual's functioning (observation of medication effects, i.e., alcohol and abuse); identifying and documenting a consumer's needs for resources, services and other support; identifying services within the community and established service system to meet the individual's needs; formulating, negotiating with consumers and service providers; coordinating the provision of services by diverse public and private providers; identifying community resources and organizations; coordinating resources and activities; using assessment tools (e.g., level of functional scale, life profile scale); non-punitive behavior; providing consultation; coordinating; a high level of administrative and organizational skills.
Abilities to: Motivate and lead staff; manage changing schedules; communicate clearly, anticipate, prevent and handle crisis, demonstrate a positive regard for consumers and their families (e.g., treating consumers as individuals, allowing risk taking, avoiding stereotypes of mentally ill people, respecting consumers' and families' privacy, believing consumers are valuable members of society); work as a team member, maintain effective inter- and intra-agency working relationships; work independently, read and interpret policies and procedures; monitor and train staff to comply with agency policies and procedures and program protocols; recommend to Director III needed changes, errors, additions and/or negations to program protocols, performing position duties under general supervision; communicate effectively, verbally and in writing; drive defensively.
POSITION LOCATION: The Mohr Center
1014 East Market St
Charlottesville, VA 22902
GRADE: 12
SCHEDULE: 40 hours weekly. Flexible schedule to include some evening and weekend shifts.
Employment Type: Full Time
Salary: $55,000 - $83,000 Annual
Bonus/Commission: No