Shopping Center Management d b a Turnberry Associates
Event Manager
Shopping Center Management d b a Turnberry Associates, Nashville, TN, United States
General Summary of Duties:
The Event Manager will be responsible for reviewing, coordinating and managing the execution of group/ convention/ programs as assigned by the Director of Event Management by communicating between the client and the hotel throughout the pre-planning and execution phases.
Examples of Duties (includes but is not limited to the following):
- Manage and execute the terms of the contract for the group/convention/program as outlined by the Sales Manager and per JW Marriott standards
- Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities
- Communicate all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner by using Convention and Social Group Resumes, Banquet Event Orders and internal correspondence effectively
- Identify opportunities to maximize sales above contracted minimum spend
- Establish close working relationships with clients and JW Marriott team members
- Efficiently reserve and utilize function space to maximize revenues while minimizing space consumption
- Facilitate pre-conference meetings with clients and key hotel staff
- Work closely with the client and hotel departments throughout the duration of assigned groups/conventions/programs by being available to assist the client and provide information to hotel departments at the appropriate times.
- Maintain a high level of service by continually providing accurate and timely information and feedback to all supporting departments
- Adhere to all standards and procedures as outlined by JW Marriott
- Accurately forecast Banquet revenue, covers and average checks based on group assignments
- Conduct pre-planning site meetings and assist in the sales process where required
- Maintain the integrity of Sales & Catering at all times
- Partner with operations department
- Contribute to selling strategy of the whole hotel
- Additional duties and projects as assigned
- Professional demeanor appropriate for a luxury environment
- Minimum of five (5) years related experience in a convention and/or similar management position at a large first class hotel(s)
- Strong culinary and beverage knowledge and interest
- Knowledge and understanding of the Hotel guest room inventory
- Proven ability to plan and organize events effectively, with an acute sense of detail
- Assertive, professional and positive approach with a proven ability to develop and lead in a team environment
- Understanding of computers and applications with a strong working knowledge of Sales & Catering, MS Word, MS Outlook, MS Excel, CI/TY and Meeting Matrix
- Ability to work independently and maintain a positive attitude within a busy environment
- Proven leadership and staff development skills with good decision making ability
- Excellent interpersonal and communication skills, both written and verbal
- Degree in Hotel / Hospitality Administration from a recognized University/ College/ Polytechnic Institute preferred