Human Resources Operations Intern
Children's Healthcare of Atlanta, Atlanta, GA, United States
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Day
Work Day(s)
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Worker Sub-Type
Temporary
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
The intern will partner with the HR Operations Team to develop the process improvement (PI) methodology for the team. Following PI methodology, identify improvement opportunities, determine root cause issues, and deliver rapid but lasting improvement efforts to support new and existing HR related processes, programs and services.
Project/position description:
- Develop PI methodology that the HR Operations team can follow, and document the methodology via Standard Operating Procedure (SOP). Deliverable: SOP.
- Review Workday Help articles linked to case types to ensure that relevant content is published to guide employees. Deliverable: Case types will have relevant articles linked.
- Following PI methodology, partner with the HR Service Center to identify improvement opportunities in the service delivery. Deliverable: PowerPoint presentation with findings and recommendations of improvement opportunities.
- Progression toward an undergraduate or degree in Industrial Engineering is preferred.
- Strong work ethic and demonstrated initiative.
- Strong writing, communication, interpersonal and presentation skills.
- Effective process, analytical, problem-solving, complex data analysis and time management skills.
- Strong attention to detail and organizational skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- College or graduate student that is currently working towards a Bachelor or Master's degree in Journalism, Communications, Business, Marketing, Healthcare Administration or other related field
- Organized, detail oriented; Able to prioritize time sensitive assignments
- Creative and flexible; Able to adapt to change
- Self-starter; Able to make decisions independently
- Strong verbal and written communication skills; Strong interpersonal and presentation skills
- Able to work well with diverse groups, comfortable interacting with all levels
- Able to represent Children's in a mature and professional manner
- Willing to work long hours that could include evenings and weekends, if applicable to internship
- Proficient with Microsoft Office applications (Word, Excel, Power Point, Access, Outlook) or other applications as required
- Able to travel throughout expanded metro Atlanta area; Must provide reliable transportation, if applicable to internship
- Develops and implements projects as assigned, which could include events, activities, programs, or research studies.
- Creates and carries out a cohesive plan for each assigned project. Establishes and maintains contact with all appropriate individuals to ensure that the plan is implemented in the best interest of the organization.
- Executes administrative and operational tasks for assigned projects.
- Supports and participates in the continuous assessment and improvement of the quality of services provided and projects produced.
- Understands and complies with infection control, safety, and OSHA procedures and regulations, while meeting all in-service requirements as outlined per policy.
Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
1575 Northeast Expy NE
Job Family
Intern/Extern